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“What a wonderful bank, sterling employees who always greet you with a smile and provide excellent service on every visit! Your kindness and expertise is so appreciated!”
“I highly recommend Tabitha Scott from HomeTrust Bank for all your mortgage needs! Tabitha is kind, knowledgeable and hard-working. I have referred several clients to her and she is always incredibly responsive and helpful. I’ve heard from clients that her mortgage rates are excellent compared to competitors. If you’re shopping around for a home loan, make sure you reach out to Tabitha, you won’t be disappointed.”
“I can't express how pleased I have been with their customer service! Travis has been amazing in setting up an equity line for our home renovation. He has been friendly, patient, and unbelievably responsive to every question I have had during the process. I highly recommend Champion Credit Union.”
“The Pinnacle staff and Jonathan Allred have been fantastic to work with. We recently moved to town and really had not thought about moving our accounts. After dealing with this bank on a mortgage loan and how quickly and easily they were able to get this done, we were very impressed. In the process we got to know the staff in the bank and they have been extremely helpful with everything we have needed!”
“Very professional staff, they helped me save hundreds when I had a check that was fake. You never know nowadays who is trying to scam you, they helped me figure it out! I love this bank and all the staff!”
“We were able to buy our house ONLY because of Ashley Blankenship and Christine Dozier! They were absolutely amazing and we can't thank them for ALL they did. They do a wonderful job at making the entire process as easy as possible!”
“James and his team are simply the best! The loan process could not have been anymore smooth. Everything was streamlined and easy to navigate. His assistant Tiffany kept everything moving and the underwriting team worked quickly and efficiently to get everything approved. This was the best experience! Thank you James, Tiffany and Team!”
“Audrey is amazing. Always super helpful and ready to help with a big smile. Everyone at this location are very friendly and know how to make your experience “great””
“Very cool GM. Ronnie helped us out in all ways. We installed a new sign for them because a car hit it and did not tell anyone. Sounds like a punk, but the bank is good to go.”
“I had an issue with logging in to my mobile account & the call center exhausted their ability to help me. The only solution, I was told, was to go in to my local branch, physically, to solve the problem & that a call to that location wouldn’t be sufficient. I live in SC, so a trip to my local branch would have been a 90 minute drive! Well, I called the local branch & spoke with Hanna Kent, a loan officer, and she patiently worked with me, over the phone, & solved my problem. I’m very grateful for the ladies in the call center but going to the branch was not an option for me. My greatest thanks go out to Hanna Kent for doing what I was told could not be done!Thank you, Hanna!Margaret M CarterAndersion, SC”
“Diane, the Personal Banker-Banking Officer at Black Mountain's First Bank, helped me with my account when my computer was hacked. With her knowledge, experience, and utmost patience she expertly walked me through the process of disentangling my mess when I was clearly stressed. Diane and the staff at First Bank are topnotch professionals with impeccable customer service.”
“This establishment is very professional. You are always treated important and served well. They are willing to help with all of your needs and questions. The location is a bit tricky if you don't know where it is. But finding it is not hard. One thing I love about this bank is the low monthly charges for maitaining your account. Also, the online banking available services.”
“First Bank has done soooo much for me personally and with our business. The employees are so nice and friendly and always willing to help. Would not have our business anywhere else!”
“I have been with this particular branch for over 12 years and every single employee is above and beyond any other bank I have used in my 59 years. The bank is reliable and stable. Having a location inside Walmart is very helpful. I highly recommend Woodforest Bank but especially Airport Rd branch.”
“Dylan Carter and Mitzi Reed are the best !!! If you need a Heloc or car loan they will make sure to give you amazing customer service and I am proud to partner with them and send my clients to them. I also personally bank with them as well!”
“I have been to this branch countless times over the past three years. Always a pleasant experience. The staff are knowledgeable, courteous, and get what I need done in a timely manner. Makes me wonder how this place has caught bad reviews.”
“Nicholas, our loan officer when we bought our house, is amazing! He went above and beyond his job description to give us the information that we needed as first time home buyers. He is the only reason that we knew, as an unmarried couple, that unless we specify, our house would automatically be purchased as tenants in common. Our lawyer didn't even bring this up. Thankfully, we were informed of this and purchased our house as joint tenants so that, God forbid, should anything happen to either one of us the other person has complete ownership of the home. This would not have been the case with tenants in common. I ask for him directly now for anything loan related. He also likes to talk about chickens, which everyone else in my life is sick of hearing me talk about. Lol! ??? Yay!”
“I've had very good experiences, with Maureen, and Damarius throughout the years. I'm happy to see that they are still at the same location, which is valuable for me!RHB”
“Have yet to visit this new, easily located office, however we have always received exemplary service from our advisor in Asheville, Mr. David Vance. Schwab has always provided us with clear, knowledgeable guidance and advice from both this and other offices for over 20 years.”
“GREAT experience with BOA. If you need help with credit cards, business services, etc, ask for Andy Williamson. You won't be disappointed. You'll leave feeling like a very valuable customer.”
“Ashley Clopton deserves an award! I came in for a loan to avoid being evicted. Not only did she help me get my rent paid she also help me payoff all my credit card debt. She was amazing one of the best encounters I've had with any financial advisor!!”
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“I prefer dealing with local businesses. I couldn't ask for a nicer, more helpful group of people than those I met on the day I opened my account and on all subsequent visits to Black Mountain Savings. I'll be a customer for life.”