The branch manager, Lori Longcoy, at the Fletcher NC location is simply wonderful. So caring, and will go out of her way to help you out of a difficult situation. Highly re on end.
There is no way to contact the local branch! You can set up an "appointment " to receive a call from them, but although I got multiple alerts about the appointment I received no call. Their hours are M-F 9-5 when most people are working and can't make it in. Why not make it easy to actually talk to someone?
I came into the branch office about a vehicle payment issue and from the start I was treated well and professional I thank you guys for the respect you showed and keep up the great work
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United consists of more than 191,000 Member/owners worldwide and manages assets in excess of $3.8 billion. Its corporate offices and main branch are in St. Joseph, Mich., with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, and Ohio. Federally insured by NCUA. Equal opportunity lender. Equal housing lender. NMLS #471962.