“I reserved a 12ft box truck via the Penske website and subsequently self-managed the reservation using their app. I used the truck for the final load of my move from Durham to Hickory, and I'm glad I went straight to the source and took a pass on using a vendor like Home Depot. Nothing against them per se, but Mark got me squared away with the pickup (and drop off). He actually provided a 16ft, probably because they didn't have a 12ft, which worked better for me anyway. The truck was clean, in good working order with something in the neighborhood of 3600mi. Will use this location if I ever move myself again, though I'm in no rush.”
“The dealer is good. They fixed everything. But why did you replace my new (rubber) mud flaps and not warn me? I only saw them when I got home. I would like you to return my mud flaps.”
“I reserved a 12ft box truck via the Penske website and subsequently self-managed the reservation using their app. I used the truck for the final load of my move from Durham to Hickory, and I'm glad I went straight to the source and took a pass on using a vendor like Home Depot. Nothing against them per se, but Mark got me squared away with the pickup (and drop off). He actually provided a 16ft, probably because they didn't have a 12ft, which worked better for me anyway. The truck was clean, in good working order with something in the neighborhood of 3600mi. Will use this location if I ever move myself again, though I'm in no rush.”