Verizon in Concord, NC, is known for its excellent customer service and knowledgeable staff. Visitors appreciate the friendly atmosphere and the efficiency of the employees. Many customers have shared positive experiences, highlighting their interactions with specialists like Jeff and Greg, who provided valuable assistance in selecting phones and saving money on plans. The store is also praised for its quick service, with customers reporting short wait times for various needs, including insurance claims and billing inquiries. Even those who had previously experienced poor service at other locations found renewed confidence in Verizon after visiting this store. Overall, the Concord location is recognized for its helpful staff and commitment to customer satisfaction, making it a top choice for mobile and internet needs.
Visited the store for phone troubleshooting and received a warm welcome. Arpana offered exceptional support, quickly identifying the problem and providing additional knowledge about phone accessories. She also assisted in setting up an additional line for my soon-to-open business. Great appreciation for the excellent service!
May 2024
We got excellent service at the Verizon store in Concord, NC. Jeff was our primary consultant, but all the store representatives were friendly and helpful. We came in to take advantage of the deal for a free phone to switch back to Verizon, and Jeff walked us through in a knowledgeable, professional, and friendly manner.... read full comment
April 2024
I've always have had great luck here. So very helpful!!! Forgot to mention it was Archie that was so very helpful!
