Horrible customer service. Branch manager, Crystal, very rude and had a major attitude. I closed my account and will never bank with them again. BB&T was great. Too bad Truist had to mess that ip
November 2022
New to the area and had to wire money.Everyone was so pleasant and helpful.Couldn’t ask for better service!
May 2022
Nice people but they always seem to have a crisis or too busy to serve customers in the lobby. At least thats what happens when I come inside. They always politely ask if I would like to open an account, but my patience would never allow that.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.