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8:30AM - 8:30PM
520 Kannapolis Pkwy, Concord
Internet Service Providers
“Very impressed with Austin. Was very patient with us and answered all of our questions. Very professional and kind. Excellent Service!! After 24 years as a Verizon customer he has been the best?”
“Store manger was so helpful , called him back because of the rebate program not working and he took the time to fix it and got me approved for the rebate , he was the only one in the store the day I went and he was super hands on with each customer and very knowledgeable”
“Went to Verizon regarding an issue with my voicemail not alerting me of phone call messages. Tech Specialist, Greg, listened attentively and began troubleshooting the issue. I learned that my VPN needed to be "off" for phone and voicemail. Greg tested the voicemail, but it still was not working properly. He called Verizon tech support, and we learned that approximately one year ago, someone had "call forwarded" my number to a number I did not recognize (wondering if/how my phone was hijacked). Verizon was not able to see who my voicemails were going to, only a local phone number. Verizon was able to confirm that the forwarding number was not a Verizon number. We were told to call *73 which "unforwarded" my voicemail. Greg, thank you for your diligence, patience, and expert assistance to resolve the issue.”
“The people are super nice and easy to talk too. I supply service to most of their maintenance request. I have been going there for 6 months. They must be happy with my services so far.”
“I had a very good experience last night. I was able to get everything I needed. We upgraded our phones and got a tablet and a watch. All the workers did a great job. I was very happy, I will go back to this one again.”
“We initially looked online and saw this particular store had 1 star. Decided to give it a chance and we are extremely happy that we did because Victor our Sales Rep was more than attentive,patient and very knowledgeable. I would highly recommend this store to others and give it 5 stars.”
“Visited the store for phone troubleshooting and received a warm welcome. Arpana offered exceptional support, quickly identifying the problem and providing additional knowledge about phone accessories. She also assisted in setting up an additional line for my soon-to-open business. Great appreciation for the excellent service!”
“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”
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“Lucas from Windstream came today to fix our lack of dial tones on our land line phones and then began setting us up with high speed fibre optics instead. He was kind and clear about the process, efficient, and we look forward to him finishing up tomorrow.”