Discount Tire in Concord is a trusted local tire and rim store known for its wide selection, good prices, and friendly service. Customers can find a variety of popular tire and wheel brands, and the store can order and install any tire or rim that fits cars, SUVs, or trucks. The store offers services such as tire installation, rotation, balancing, flat repairs, and free air pressure checks, helping customers get back on the road quickly. Many customers appreciate the helpful staff, highlighting their professionalism and excellent customer service. For instance, staff members are praised for thorough tire checks and advice, especially in emergency situations, making customers feel safe and cared for. The team is quick and efficient, often completing tire replacements or installations in about 30 minutes, which adds to the convenience. While most reviews are positive, some customers have expressed disappointment over warranty issues or billing concerns. One customer shared a negative experience regarding a tire warranty claim, feeling they did not receive a fair pro-rated credit. However, after reaching out to customer service, the store manager responded promptly, acknowledged the mistake, and offered compensation, leading to an improved impression of their responsiveness. Overall, Discount Tire in Concord is considered a reliable place to buy tires and get quality service, with friendly staff who prioritize customer satisfaction. Customers can make appointments or walk in, confident they will receive attentive and efficient care for their tire needs.
Still great service here at this location. Prices are very competitive. If you need tires go here!
Great friendly service. Really like this place And they'll repair flats for free!
March 2025
We do all of our tire service here. Staff are second to none!! They have just determined today that are tire rod was so severe that we need to have their tires replaced
March 2025
Whenever I needed services and tires this is where I go. Paul and the crew are good. Never had any issues there.
