It's not human, but the staff doesn't provide service. There are 4-5 people taking care of the chat group. Later, I paid bank wages for free.
August 2024
Just pulled up to the window and was told that the drive thru is not open right now meanwhile 3 employees were just standing around chit chatting in the back. Just drove to a completely new location down the street where I was greeted and service was quick.
August 2024
Super understaffed. Tellers often don't know what they're doing. Long waiting time no matter if you go during peak hours or not.