State Employees’ Credit Union is described by members as having the best staff, who are nice, polite, very helpful, knowledgeable, friendly, and encouraging. The experience of opening accounts is noted as smooth, efficient, and quick and easy. Members express high satisfaction, stating they wouldn't go anywhere else and are glad to be members. The credit union advises that its Member Services Support Center is experiencing high call volumes between 10am and 8pm daily. It encourages using CashPoints ATMs, Member Access, the Mobile App, and Voice Response services first, followed by calls to Member Services or branch drive-thrus.
Nice facility. I never had to wait to be helped. Everyone was polite and courteous.
September 2024
I went in this branch to make a payment and the lady i went to was very kind. I didn’t experience any issues.
December 2023
I visited this location today and the RESTROOM was extremely clean with hot water for washing your hands ! Whew you must appreciate the good things when you see so many bad restrooms. Pair that with excellent CUSTOMER SERVICE 10 out of 10 I definitely recommend! Thanks Kimma for your great service!