Old Navy offers a variety of clothing options, but some customers feel that boys' clothing choices are limited compared to girls' options. The customer service at the store is highly praised, with friendly associates who are eager to help. One staff member went above and beyond to assist a customer in finding a specific pair of sandals, showcasing dedication and excellent service. While shoppers appreciate the clothing quality, some express concerns about rising prices and wish for more frequent sales. Overall, the store is noted for being clean and organized, making for a pleasant shopping experience.