“I came in looking for an outfit for a night out and Courtney was working and she was so knowledgeable about the denim and the fabric. They were out of my size but she pulled the dress off the mannequin just so I could try it on! So many unique pieces and wonderful atmosphere and customer service I will be back for sure!!!”
“I absolute love this store!! The owner is fabulous and so helpful. Came in and found exactly what I needed for a wedding. Always a pleasure shopping in this store!!”
“The guy ringing me up was very kind, helped me find everything I needed and was super patient with me. I will definitely be back they had everything in the store I loved it thank you guys so much for your service!”
“Adam Highsmith will take great care of you. He always provides accurate measurements and stylish advice to upgrade your wardrobe. I love bespoke pieces he helped me create and look forward to adding to my collection.”
“I just picked my wedding garments up. I love that Mrs Queen is African excellence ✨️ personified. You get a custom fit with Free alterations with purchase. I will post pictures soon.”
“I would highly recommend this place they have good pieces, good archive clothing, The service skirt was excellent good employees very sociable. Good prices would recommend for anybody traveling in the Charlotte Metro area exclusive mess with my boy Ethan”
“Thank You! I ordered my items a few days ago and they came a day prior as well as very well packaged in a Thank You Bag! I wore my DST bracelet while working as a Flight Attendant, I gave your info. To a Passenger who was a Sorority Sister and Loved My Bracelet!Definitely one of my new favs... Again Thank You!”
“This Hot Topic was great they had about 3 or 4 associates out on the floor. Everyone was friendly and great. My first time at North Lake mall but that Hot Topic was great ?”
“This morning I went to Sloan to find something special. Haven't been there in a while! WHAT A SURPRISE to have such a sweet, kind, and helpful associate help me shop. I can't remember her name but she has a 2 year old daughter and is gorgeous and tall! It's refreshing to know that authentic customer service exists. THANKS! Love my stuff too!”
“It was my first time in this wonderful boutique. Michelle, the owner, has an impeccable eye for fashion and expertly suggests what looks great on you. She is honest in a generous way and you’ll walk out feeling great. Love this store!!”
“Great experience. I was able to book an appointment online. James was very helpful when I arrived. Ordering custom gear can often be overwhelming with all the options but James made the process very easy. We will certainly be using for future orders.”
“Fantastic customer service. Was looking for some new jeans as I had lost weight :) I went to another retailer across the way as I was familiar with them. I was not greated or approached or offered help. This is not the norm, I know because I worked for this company for a long time. I left this store and went across the way...I had such an amazing experience I have never shopped with Lucky before..but I will deffinatly be back. Thank you for your wonderful customer service, I needed that today!”
“Tyrone gave us the best customer service in the men’s department. Hie was expedient and provided us with unmatched excellence that is often hard to find today. Thank your employing terrific employees like on Tyrone.”
“Went there to get my niece some clothes and the sales associate was super nice and able to give them some ideas. I don't remember his name but his glasses were amazing and pretty sure he had pink hair.”
“Above and beyond service. I went in not even realizing they were closed (until I went to give write this review) and was treated with such kindness. She even took her time to wrap the gift I purchased for a bachelorette. I am absolutely blow away by the service I received. I hope to be a long life customer and will be sending in all my friends. If I could give this place more than 5 stars I would!”
“I’ve been shopping at Hollister for many many years and still do to this very day. I can not think of one bad experience that I’ve had. But last week was the greatest experience thus far! Zachary was absolutely amazing…he was the sweetest young man I’ve ever experienced working in retail. I came in to do a return/exchange which was sorta of complicated because of what I was looking for and what I wanted done. Zachary made the return/exchange process smooth and understanding. I think often times when you have a few returns and or exchange’s it can be overwhelming for both the customer and the employee. I’m mainly talking about myself and my anxiety on just about every freakin thing lol. With the help of Zachary, I did not experience any anxiety AT ALL…he was so kind and patient in every way. Also, my brief encounter with Katy(not sure if I’m spelling her name correctly) and Trinity was great! So it would be fair to say my shopping experience at Hollister for the billionth time lol…was a success as always. I love you guy’s..keep up the good work Zachary!”
“Had been wanting to see what Soft Surroundings was. Walked in and fell in love with their clothes. It was near closing, but the staff were so friendly and showed me around to get a feel for the store. I bought several items and love their home bedding items. My new favorite store!”
“A true gem! Boris and Natasha is a must-shop place for those seeking something unique. Grab a pair of kicks that you will love and nobody else will have. I fell in love with a jacket that I will be back for when the weather is cooler (if it’s still there). Charles was super helpful and kind!”
“Me and my wife were just looking around the stores and this one stood out.Once inside we were greeted by Dawn & Kristine. They were kind enough to cater to my wife and find the perfect outfit for her.I appreciate Kristine and Dawn’s honesty when my wife was trying something on and it didn’t fit her right.We will definitely be back.”
“Extremely helpful employees! Went in to get a birthday gift for a teen; ended up with help finding the perfect sweatshirt and matching socks, and they even found a gift box from Christmas for us.”
“LOVE this boutique! Thank you for carrying things we moms like too. The staff is super helpful and always remembers me. Loved the Mahjong Morning too. Thanks for hosting that :)”
“Every time I go to that store ,The staff is pleasant and helpful if i need them. Some items are a little pricey and not enough markdowns. It takes weeks before anything is marked down.overall it’s a great store to shop.”
“We had the most awesome amazing experience!!!!!! Wes took very good care of us.He was Super friendly and so so nice, and made us Peach Bellini!!!Delicious drink❤️. My friend was able to find the perfect bag she was looking for❤️. Definitely the place to treat oneself and every store should have an employee like WES???”
“We love shopping at Scout & Molly's boutique in Charlotte when we are in town. They have luxury styles and if you need a dress for a party or wedding last minute, come here first. I wanted to buy everything in the store. Kaitlyn is the sweetest and was super helpful. Also, they have cute bags. I highly recommend coming here. And stop by the cutest bakery next door while you are there.”
“I had the pleasure of shopping at JBG. It was a great experience. Cassie is very knowledgeable about fit, flattering colors, and styling. I essentially had the whole store to myself and felt valued and affirmed. I highly recommend JBG!”
“This was by farrrrrrr the most organized citi trends that I have ever been in. They did an outstanding job with making sure that everything is in the right places. It’s easy to go in and find anything that you want. I did not find anything in my size unfortunately but nice store.”
“The service provided at Indochino Charlotte is unmatched. The knowledge of the associates makes the selection process easy and they help guide you in the best direction. I can always count on Adrian who knows what material and fabric is best for the occasion I’m ordering my custom suit. Indochino is my go to resource for suits, shirts as well as my overcoats.”
“I purchased some things online and I made a return at the store. The employees were friendly and attentive. They helped me with my return and I had a good customer service experience. The store carries a variety of nice colorful clothing, shoes, backpacks,etc for women, men and kids. Highly recommend it!”
“I had to bring my dad and son here today to get suits for a wedding we have coming up. The employees were so nice and helpful I was unsure of the sizes for both of them and they came up to us to ensure we found what we needed. I wished I remember their exact names. One was by the dressing room area in like a red, black, white plaid and seen me struggling to find my son size and approached to help and was great assistance.Another young man was dressed so nice in light blue vest and matching pants and colorful back of vest towards the shirts area he asked me if I been helped and seemed so willing to help us but we had found what we needed.Front checkout was a little slow due to needing to give information but we will back. Thanks again to the awesome floor workers.Y’all can have me and my families money anytime !! I hope these workers are paid well… I see the problem effort they put in!”
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“Brittany Ora is the best around, there is NO comparison. She is so warm, easy to talk to, the most friendly person on the planet. OMJ is the place for custom suits, especially if you want to spoil the groom a little! We love coming in and there’s no doubt we were in good hands throughout the process. We love it here. 11/10 recommend.”