Old Navy in Charlotte is a great place to shop for the whole family, offering a large variety of clothing for men, women, and kids, including trendy maternity wear, cute clothes for little ones, and fun pick-me-up attire. The store provides everything from casual basics to seasonal must-haves at a reasonable price point. Customers report that the store layout is great and clean. The customer service is consistently described as impeccable, absolutely great, and super helpful, with friendly and patient associates who provide the best customer experience. Staff are noted for being willing to assist thoroughly, including with returns and price adjustments. The convenient location, with fitting rooms and its own bathrooms, is considered an asset. Many reviewers state it is the best Old Navy they have visited and that they will definitely come back.
So I went to the register tonight and my bank card was denied. I went to Belk and my card was accepted with no issue. It’s obviously your system, so you will need to fix it FAST before more Christmas shoppers come in. You lost a sale tonight because of your faulty equipment.
December 2023
A really great place to shop for men, women and kids. They have a large variety of clothing to fit any need. The customer service there is impeccable! With fitting rooms and their own bathrooms, make the retail store an asset to the mall.
May 2023
I haven't been in this location before but I was extremely happy with my purchases and can't wait to go back!The staff was all helpful and friendly and the store layout was great and clean!Overall, the Best Old Navy I've ever visited!
