Cell Phone Stores in Charlotte, NC

30 locations found near Charlotte

“I brought in my 3 month old Samsung Galaxy Buds3 because the left one suddenly wouldn't play at the same volume as the right one. The service tech, Jorge Carvajal, revieed the settings on my phone and the settings in the Galaxy Buds3 app. After a factory reset and app software update, he determined the left bud was defective. He said Samsung/Assurance would replace them and gave me a ticket # and a number to call. Jorge was knowledgeable, courteous, and attentive.”

4.9 Superb433 Reviews

“They fixed my phone very fast and it was pretty cheap.i love this place and their work. Fixed it the same day I broke it with no issue. Come get your phone fixed or your new electronics ASAP”

4.9 Superb211 Reviews

“Today I came into D town to get a new phone and Nay helped me and he did a great job he was patient with me when I wasn’t exactly sure what I wanted and helped me find the right phone and accessories that was best for me and he even helped me with questions that I had regarding the phone after I left the store great job to Nay he did his big one.”

4.7 Superb178 Reviews

“If you're looking for top-notch service at Verizon, Jorden is the one to see! From the moment I walked in, he made the experience smooth and enjoyable. Not only was he incredibly welcoming, but he also took the time to clearly explain every detail of my plan options, making sure I fully understood everything before moving forward. His communication skills were impeccable, and he really made me feel like I was in good hands. Jorden’s knowledge and personable approach truly stood out, and he answered all my questions with patience and detail. If you’re in need of a new phone or just have questions about your service, do yourself a favor and ask for Jorden. He’ll make the whole process easier than you can imagine!”

4.8 Superb71 Reviews

“SMART Phone Repair is the best! And Samuel is even better! I stopped by the same day that I inquired about purchasing an iMac and was able to get it — it came in perfect condition and was fairly priced!!! He also was able to give me future advice on an old MacBook I have that’s been broken for months. Definitely go to Sam for repairs + new tech purchases, he’s super communicative and informed on market prices to make sure you get a great deal!”

5 Superb109 Reviews

“Ommgg I just wanna say how good stephanie was first off she was by her self the biggest rush I have seen at a metro pcs store and for her to be alone and be working so fast and making sure to satisfy her customers is just top tier please please give her raise her work ethic and customer service was marvelous while she ensured to get too everyone and solve all their needs. That store deserves to be hers the way she conquered it. Shoutout too you Stephanie you definitely the star of the store and the best representative I might come back to the service just for the customer service from her.”

4.7 Superb104 Reviews

“came in to get my cracked ink screen fixed got worried when i found out i had to pay extra for the corner of my phone that was broken in but i still ended up paying less than what anyone else in the city would have charged me for just my LCD screen , i am overly satisfied! ⭐️⭐️⭐️⭐️⭐️”

4.6 Superb170 Reviews

“GREAT shop!!
Needed help with an issue. Called to see if I they could help. explained to them on the phone what was going on. They asked for a pic of what i was explaining. Sent the pic. They texted me back with a link to fix the problem no charge!! Thats what I call good business practice not to mention helpful!!! If need any type of work done going forward you can bet this is the place I will be going!!!”

4.8 Superb104 Reviews

“I found this place by chance and wow such wonderful service and deals! 79.99 for a new screen compared to 139.99 at UbreakIfix. And one hour wait! Thanks a lot I highly recommend this place god bless!!!! Amir was excellent and is exactly what you desire in a professional experience. Thanks a lot I will definitely be back.”

4.7 Superb44 Reviews

“Brik provided excellent service to both myself and my husband, as well as my parents who have been long-time Verizon customers. Brik followed up with us to make sure we had everything we needed. Brik manages the team at this store location, so you know they can be trusted. Highly recommend.”

4.5 Superb180 Reviews

“This guy was the nicest guy ever! Not only that he was very assuring and made my daughter and I very comfortable. Please come here!! He is very affordable... thanks brother”

4.6 Superb130 Reviews

“Very good attention provided and they resolve concerns and problems,
And I've been to many stores and they never give good service, but in this store they try hard to keep the customer comfortable.”

4.5 Superb107 Reviews

“Go and see Darius; he is knowledgeable, professional and personable!! After spending multiple hours at other stores and on the phone with customer service; Darius was able to resolve our issue right off the bat!! He even helped our son with his homework while there at the store!! 5 ⭐️ experience!”

4.6 Superb77 Reviews

“My first experience here was great. Arnold one of the employees was a great help in choosing a new phone plan. I appreciate the honesty and transparency of the workers and the company. Would definitely recommend”

5 Superb56 Reviews

“Future was very welcoming from beginning to end of might visit! As well as informative with setting up my new device I was purchasing.She helped me through the process of transferring my cloud info to my new device.Very patient.And overall awesome ! This will be my go to store going forward.”

4.6 Superb113 Reviews

“Paul talked to me straight forward on situation if i wanted to trade in store had to give phone immediately then told us and gave us time to get phones on mail so that we could reset iCloud password and send the old phone asaap”

4.5 Superb148 Reviews

“Jessica/and Leon is such great people I came all the way from Gastonia to get satisfied today when I found out they were no longer at the other store I made my way to where they were! Jessica is just such a great manager and everytime I come to the store at the Eastridge mall location she was so structured and even over here. And Leon was a long term at Eastridge mall assistant and I loved his energy and although I’m sad they left I’m happy they are on to better their journeys I’m kinda upset I have to drive here lol.”

4.5 Superb149 Reviews

“This service exceeded any expectations I may have had. My husband has had and used his iPad for several years. He told me that he was not able to charge it any longer. I figured, probably time for a new iPad. On a fluke, I just happen to Google Phone Fix it. And up this business. It is a mobile business, I think the gentleman must’ve been close by. He was at our house within five minutes, My husband walked out to meet the gentleman, (Sam) they met in our driveway, Sam took the iPad into his vehicle.. My husband came back in the house. I got a phone call, in less than five minutes telling me that everything is working perfect now. That was shocking in itself. I met Sam as I walked outside, sure enough the iPad was working perfectly. All this for $50. As we sat in the comfort of our own home for five minutes. I have to say I was pretty blown away. I wish everyone conducted business this way. I HIGHLY recommend this company. Sam was extremely polite, professional articulate, and a true gentleman. Made our day!”

4.8 Superb74 Reviews

“Jacob is great to work with. Helpful, efficient, thorough- he made it a seamless process. I dreaded getting new phones because of the process - he alleviated all my concerns and made it a great experience. So thankful!!”

4.4 Superb195 Reviews

“Henry is very professional he spend almost 2 hours with me bc I didn't have my account number and transfer pin and he get it for me good service Henry the best bc others store didn't want to help me”

4.7 Superb63 Reviews

“I came up here between 11:30a-12noon today because my phone wasn't allowing me to view received text messages nor was it allowing me to send text messages and my Gmail app wouldn't open either. The gentleman working assisted me with the issue and resolved the issue . He was also very friendly and efficient.”

4.7 Superb47 Reviews

“I worked with Hayden one evening and he was so helpful and patient after I came in frantically with my toddler because I had just lost my phone. I really appreciate his empathy and service. Best experience I’ve had at any Verizon store. He was also very nice to my daughter so that was a plus”

4.5 Superb94 Reviews

“I had the utmost pleasure of visiting this AT&T store and speaking to Josie. This wonderful person was able to assist me in getting a new iPhone. They were very detailed and explained everything thoroughly. Super duper sweet and a great asset to AT&T! Kudos :)”

4.4 Superb131 Reviews

“Fantastic place! I couldn't have asked for more dedicated or hardworking people to help when my laptop was borderline unusable. They did a thourough lookthrough at the problems I had and fixed every single one. Incredibly grateful for their work.”

4.4 Superb172 Reviews

“Luke turned a super stressful experience into a pleasant one by listening to my issues and recommending an appropriate solution. He went above and beyond when he didn’t have to, and I truly appreciate great customer service as it’s not the easiest to find people who care about resolving issues nowadays. I would recommend anyone looking for great service to go see Luke.”

4.6 Superb94 Reviews

“This was my first time going to this location. George was very knowledgeable and helpful to my needs. Great customer service. This will be my home store going forward.”

4.7 Superb89 Reviews

“Jasmine the Representative at this store deserves a raise! She was extremely helpful, provided the best customer service, and the store is so clean and organized. Was a wonderful experience.”

4.5 Superb37 Reviews

“BEST BEST place to go in Charlottefor phone repairs, phone cases, and more. Amazing customer service, service is super fast, employees are so nice and understandin”

4.5 Superb65 Reviews

“Kathleen she is very knowledgeable and very nice. She has a sense of customer relationship and she took her time to help me with no problem. She has a smiling face the whole time and great attitude. I hope cricket will keep people like Kathleen in the cricket team. I recommend you put her as a manager. She is very knowledgeable and set up my phone, everything, no bad attitude at all. The lady is awesome. Most honest way I feel.”

4.5 Superb33 Reviews