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“Jessica/and Leon is such great people I came all the way from Gastonia to get satisfied today when I found out they were no longer at the other store I made my way to where they were! Jessica is just such a great manager and everytime I come to the store at the Eastridge mall location she was so structured and even over here. And Leon was a long term at Eastridge mall assistant and I loved his energy and although I’m sad they left I’m happy they are on to better their journeys I’m kinda upset I have to drive here lol.”
“Premier Barter Exchange is an absolutely fantastic company that deserves all the praise in the world! I cannot express enough how much I appreciate their incredible services that have made my life so much easier. From travel to home services, they have everything you could possibly need.”
“Prompt, friendly service where the wife and It was our first visit and were treated like regulars. They set up our new phone purchase, and we were out in 25 minutes. Thanks”
“Wonderful experience with this company. My new antenna gets channels crystal clear. The owner is the one that does the installation and he is very professional and pleasant.”
“Well I just have to say that my experience with T-mobile is great & before I joined them. I was just coming another prepaid phone carrier which was Metro by T-mobile but everything was good at Metro by T-mobile until they gave me a replacement cellphone which was a samsung galaxy a14 5g. The one that I bought back in February 2023 was new but gave a replacement on it & Metro by T-mobile just lost my business & when went to T-mobile back in August 13th 2023 & I for a prepaid plan but T-mobile did a excellent job when they gave me a postpaid plan but first it was a $90 plan. Now it's a $60 plan. So as of this August 13th 2024 will soon be a year since I've been with T-mobile. It's just a excellent experience for me. At this T-mobile their good at what they could do for u! Thanks T-mobile!!!”
“So I really had a great experience with the store at Johnston rd Billie always provides excellent customer services she always goes above and beyond for the customers. Cristal is an amazing manager also she makes sure the staff stays on track to make sure all customers are satisfied I'm forever grateful for the staff at Johnston road because Bill audit when you don't understand is there speciality”
“After a bad experience at south blv store , this store saved the day .. greeted as walked in , notified I was next .. Bradley who served me today was very professional and helpful!!! I also noticed the positive team work here to get the store the 100% as customer service!!! I know it starts from the management.. and I applaud that too!!!”
“First and foremost Nat, Nat is the person to go to! She and this other guy that was next to her (wish I asked for his name) was truly helping me through the whole process. Granted it took longer than I expected but I originally went in for the home internet and came out with a new phone, home internet and other offers. The only slight downfall is we didn't go over the Netflix on us offer and the free security cameras due to me having to leave for work. However I will call the store and ask if that's still available. Either way still very happy with my purchase and at a great price. Thank you Nate and the guy that was with her!”
“A huge thank you to Trevor G S for helping my friend and I this morning. He was kind and patient with us and called a service rep to assist us further with a billing issue. They both went above and beyond.”
“I recently switched back to Verizon from T-Mobile, and Assata (store manager) was incredibly helpful. There were problems with my account from the transfer, and she was able to figure out every one of the issues. The amount of knowledge she has about everything from Verizon's system to the phones themselves is incredibly impressive. She also has a great coaching managerial style and her employees (and Verizon) are very fortunate to have her. Thank you again Assata for all your help!”
“This location is absolutely the best store to look for a phone, and the customer service is Amazing PERIOD! This location even has seating.A lot of options to choose from and actually ineract with the phones to choose what fits you. Chrystan is the specialist that helped me and worked hard to get me the best options I needed. 20 star service! She is this store GEM!”
“Walter and Jose went above and beyond to ensure my phone was repaired today, they did not want me to be without a phone for the Holidays. They helped me file a claim and schedule an appointment for repairs within minutes.The level of customer service and professionalism at this location is refreshing! Thank you to the entire team and management staff!!”
“The service I received here was phenomenal! I came here for the first time to get a new phone a month ago because my old phone got water damaged. I believe the associate name was "Jaylen". He was very helpful and patient. I was frustrated without a phone so patience from a caring associate is exactly what I needed. Even with multiple push backs, the associate still made sure I got a new phone! I just want to thank you!”
“Awesome experience at the South Park location! Jhon assisted me during my visit and was spectacular! Jhon sold me my ultra watch and I’m so glad he showed me it. I travel and hike which it came in handy!”
“My wife's old phone finally quit and we were fortunate enough to be greeted and helped by Skylar.She was so patient and kind,so knowledgeable.After setting the phone up,she figured out how to transfer the pictures that were so valuable to my wife.I wish that every business transaction was handled with such courtesy and professionalism.”
“A year ago I had the opportunity to visit your store to change my equipment, this time I would like to return, I am a spectrum customer and I want to buy an iPhone 16 pro max in desert titanium color and Apple Watch has it available to pick it up today.”
“Good customer service. I was returning the equipment and the entire process didn't take more than 5 minutes. Clean spacious environment and friendly service.”
“Great experience after my phone had moisture. I was able to upgrade a device and get in and out of the store on a very busy day. The manager was super friendly and made the transaction really simple.”
8:30AM - 5PM
332 Lillington Ave, Charlotte
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“I was referred to Dr. Nami by a well regarded immunologist. When I contacted the office, I was scheduled promptly. I have a very unusual set of issues that has stumped doctors for years. He was open-minded, curious, and thorough. He uses a better-than-average lab and had a lab staffer on site, an important distinction. He did a thorough set of labs and reviewed them with me. He recommended supplements (not solely), an approach that has been effective. Two important notes: he was candid about the results and he said "Treat the patient, not the number." That last one is really unusual in my experience. The office management is not as good as it should be and the office itself is modest. I appreciate that he treats a wide range of the community and speaks multiple languages.”
“The best Verizon I have ever been to. Kyle went above and beyond to help me. He made it his priority. The assist manger was beyond helpful and helped me a lot and Harold was a comforting smile in the mess with my baby’s iPad. Thanks you guys.”
“Valeria (I believe that's her name) I was having a horrible day, but her customer service was great and made me feel alot better after a rough day! She explained all the options, and I could tell she didn't want to steer me wrong!”
“Dwandell did a great job of taking care of a difficult situation for me . I had a pretty big issue and he remained patient the whole time. He was also answering any questions and was very friendly . Please see him during your next in store visit. He will take care of you!”
“So we have been having an issue with our account for almost a week. Customer service has been no help. We walked into the store here by North Lake Mall and Maegan who works here helped us in less than 15 mins. She is amazing! She stopped us from leaving T-mobile and was so personable the entire time. She made us feel valued and appreciated as customers even when multiple customer service reps from T-mobile customer service made us feel bad and unvalued. I’m grateful.”
“Jeremy, the team member who assisted us, was very professional, patient, and knowledgeable. He took the time to explain the different plans, offers, and phones. We are extremely satisfied with the service provided.”
“Thank you to Mr. Travis for his excellent service! I told him my internet was down for a bit and I even try restarting it twice. So I went to the store to see if they can fix the problem & they did.”
“When in the University Area stop by T-mobile and see Brandon for all your needs. He’s very knowledgeable and patient and takes his time to understand you as a customer and makes sure to fix and take care of all your problems to the best of his ability. The new faces in my local Tmobile have really been making a difference whoever his manager is needs to promote him sometime soon. He’s a great fit, trust I will be coming back to see him for whatever I need T-Mobile ‼️‼️‼️‼️‼️‼️”
“Although it took several visits to get my account straightened out, each rep was polite, patient, and tried to get everything ironed out. Melissa was very professional and worked with customer service to get my account issues resolved.”
“Susan was incredible! She treated me and my wife very well, I was surprised that she spoke Spanish too, what a talented girl! I loved coming here and I will definitely come back, they gave me a free phone too, very grateful to be a Verizon customer. :)”
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“The best service me and my husband have had at Spectrum! Carlos Hair explained everything to us and was very helpful! I would definitely recommend this Spectrum location!”