If I'm ever in Charlotte this is the hotel I go out-of-the-way to stay at. The staff is so friendly in the spa is quite luxurious. I enjoyed the restaurant and the beautiful views. One of my favorite hotels!
December 2023
Check in was speedy. Rooms were clean. Lobby was decorated for Christmas so it was a very nice decor. This is an annual trip with daughter, nephew, and sister. Room service was phenomenal as always. Didn't give 5 stars because this is the 2nd year in a row that the pool is FREEZING!!!
April 2023
Loved the stay. Super friendly and clean staff. Our room was so nice and beautiful. We will be back again. Also family friendly. Our toilet didn't work at first but they fixed it immediately. Can't wait to book another stay but in the suites next time .
