Absolutely terrible. Waited at the drive thru for more than 15 minutes without even being greeted by the teller working the front. I understand you are working on a transaction but it does not hurt to acknowledge the customer decided to leave cause there was no sense of urgency or attention. Stay away.
January 2022
This is by far the slowest bank I ever been too. A wait time of ten minutes or greater Teller not very knowledgeable of product. Just all around slow.
October 2021
I just opened an account here couple of hours back and I had a wonderful experience. Angela and Porsha were really helpful and knowledgeable. They know what customer needs and provide needs of the customer accordingly.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.
