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February 2024 by Jack Zhang
The shop manager Brandy was excellent. Had a weird issue after the oil change at Jiffy Lube the other day. Drove the car back to ask them check it out. Brandy was so kind and patient with me - spent more than an hour on my vehicle to fix the issue which may or may not be related to the oil change. Not only has the issue been seemingly revolved so far, Brandy even refunded me the charge for the oil change. Very much impressed!
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February 2024 by Eric Crabtree
I picked high mileage full synthetic oil. After the oil change, I was told they were all out and put regular high mileage oil in my car. Didn't tell me, or ask, and all I got was a "sorry, at least you saved a little money". That's not your decision to make with my car. I should have read all the recent negative reviews before stopping here. What happened to communication and customer service???
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February 2024 by William Gray
In and out in under 20 min got oil change and a state inspection
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February 2024 by Victoria Ornelas
DO NOT GO HERE FOR A STATE INSPECTION. I had my vehicle inspected here and they failed it for a non-functioning emergency brake. I took it the same day to TWO different brake repair locations who BOTH told me that the brake works perfectly and I was illegally failed. I am now paying again for the inspection to be reperformed elsewhere because my only other recourse would be to take more time out of my day to go in person to the DMV to file a report. This is the first time I'm going through a state inspection and it already seems like a racket.
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January 2024 by shekar jayaraman
Excellent service and good pricing
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January 2024 by Lisbeth Bermudez
I went for a oil change on december 28th and my car was empty of oil on January's 16th. I am not sure how is the services deliver or how people can be sure they really change the oil and the older filters. What is the warranty?Just curious why the car needed oil again so soon.
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January 2024 by Brian Willis
Misquoted price for service, then after they began the service they tried to charge a different price and force me to pay! Very unprofessional
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January 2024 by Elizabeth N.
Gave a call because I needed the state testing for renewal of registration. They weren't able to help that day but let me know it was a walk in service and they had time the next day. Dropped in mid-day not sure how the process worked. An associate headed our way to let us know we could drive around back. Three cars were ahead of us. They told us what they needed to do the testing and how to leave the car. They also escorted us to the waiting area. While not fancy it had unisex bathrooms and water available. The Jiffy TV had tips and tricks for your car playing and there were magazines for reading. In need of wipers? They have you. New tires? They have that too! The staff worked diligently and quickly to get us in and out and the charge was nominal. I'd recommend this Jiffy Lube for anyone seeking this service.
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January 2024 by Marian Morcos
I mistakenly rated this location (I can't delete the rating unfortunately, that was meant for fast lube plus. Pls disregard my rating or delete it.
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January 2024 by Mann A T.
Jiffy Lube has proven second time their incompetence. They failed my car state inspection because of the tint on the back doors. The tint is original factory installed and Toyota confirmed that the tint meets the state regulation. After this visit, I will never go back to Jiffy Lube. The staff is clueless, or they do fail cars in hope of getting the inspection fee paid multiple times.
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January 2024 by Tami Barone
Friendly and pretty quick. My reason for not returning is that I never had to pay the $10 that Jiffy Lube charged me for the factory installed tinted windows. I have had my car inspected every year since I bought the vehicle in 2018 and no one else has charged me that.
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January 2024 by Michael Gallacher
Excellent customer service. Thank- you Nathan and the entire team.
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January 2024 by LD Brown
Awesome service
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January 2024 by Steve Wright
Quick and great service
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January 2024 by Brett Friedlander
I always go to the Jiffy Lube on High House Road in Cary, NC. whenever I need an oil change or state inspection. They're quick and do good work.