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“Dina is the best manager ever!! She always helps me with my banking needs & gives me her full attention & respect! If I could give the bank itself & Dina a higher rating than just 5 stars they would get 100 stars!!! Took me awhile to find a bank I could trust when I moved here & because of Dina, I have found that! Give this woman a raise & never let her go!! Any other reviews speaking about Dina or the assistant manager badly needs to be deleted, because they are 100% so not true!”
“we couldn’t be more happy with the whole home buying process. You guys were amazing to work with and made everything floow smooth and quick. If someone would have told me a month ago we would own a home by the end of January I wouldn’t have believed them. You made our dream come true.”
“My experience with this branch on March 30th was AMAZING! I would like to thank DaQueon Jackson and Sharon Smith for their professionalism and expertise. I drove an hour and half and it was well worth the drive. Keep up the good work PNC, Gastonia.”
“Extremely friendly staff at the Gastonia NC location. Very knowledgeable about their products and services and makes sure the members are in the most beneficial ones.”
“The best customer service I’ve ever had from a financial institution. Anytime there is a question or concern. We always call and Heaven is always a great help. My family and I also always finance our vehicles through this credit union your rates are usually unbeatable.”
“WE L O V E FIDELITY! Especially Liz Martin, she is absolutely by far the best banker hands down that we’ve ever dealt with. This is coming from someone whose personally worked in a very well known bank and Fidelity blows the competition out of the water. They truly care about their clients and will go above and beyond for you, which means the world to us. Thank you everything Fidelity and especially you Liz!”
“I love this bank! The ladies are so nice and helpful. When I enter, they greet me by name. And with a smile. Not many places like this one anymore. Highly recommend”
“We moved to OZK from one of the "big banks". We set up our accounts in the Gastonia branch. Evan and his team have been very responsive to any questions and are just nice people to work with. It's nice to walk in and know the people with which you are banking.”
“I love Skyla!! Friendly teller, wonderful atmosphere, always able to solve any issues I may have...never had any because they always reach out to make sure you are a happy customer.”
“Service was fast and friendly. I misplaced my debit card, and needed a new one. I was out the branch in five minutes with a temporary card. Tellers did a great job. ??”
“I am overwhelming impressed! I've been very sick, in and out of the hospital. I went into to the Woodforest in Cherryville, NC to take care of some things with my bank account. I was feeling very weak. Donnie Lewis and Stephanie Forney went above and beyond to help me. The bank was extremely busy when I was there and there was only one chair available to sit in. Ms. Forney insisted that I have a seat. Both Ms. Forney and Mr. Lewis patiently worked with me on some transactions with my account, they were both kind and eager to help. They were so respectful and understanding. If you're looking for a bank who'll treat you like family, take all the time in the world for you, this is the bank for you! Thank you, Ms. Forney and Mr. Lewis! May God bless you both!”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“All the tellers and bankers are very nice and kind. I was greeted with friendly smiles and Damien helped me with everything I needed so that I was in and out with no problem! This bank has given me so many issues in the past but I was pleasantly surprised with my last visit!”
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“I've banked with them for almost 10yrs and they are amazing... I wish the tellers wouldn't change so much but they are all awesome and make u feel like family”
“Made an appointment for a convenient day (May 8) and time for me online easily. Arrived a few minutes early and was seen almost immediately by a friendly Associate Personal Banker. Nice chat to explain my situation and we explored my options. I chose one, completed online at his desk. Approval came late same day. Revisited on May 9 for physical paperwork, issue completed to my total satisfaction.”
“By far the best bank in Cherryville! Joselyn and Denise are so helpful when I’m confused. Joselyn can also explain things to me in Spanish which really helps. Much love to the ladies running this bank like champs! Need money? GO TO TRUIST!”
“Allison, the branch manager, has excellent communication skills and always gets things done quick and professionally- not to mention she’s consistently running the teller line sometimes even solo which is awesome for a leader to do. The other tellers are all spectacular as well and they treat everyone I’ve seen with kindness and respect.”
“My husband and I had a wonderful experience at this BoA location in Gastonia. Danielle Sturgis made merging bank accounts so easy and the process was so smooth. We really appreciate all of her help and guidance through the process. She was so kind and informative when answering our questions! Thanks again Danielle for all of your help!”
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“I have been with the credit union for years now and I'm truly grateful for the way they handle everything that I may need. Great people. I don't know were I would be today if not for their help.”