SmartStop Self Storage in Asheville serves the Royal Pines, Arden, and Biltmore areas. It offers climate-controlled units, video surveillance, wide driveways, and move-in specials like "1st Month Free." The storage professionals help customers choose the right unit size for moving, downsizing, or decluttering. Multiple reviews highlight outstanding customer service from a particularly accommodating, kind, knowledgeable, and helpful employee. This person is described as going above and beyond, being quick to respond, and making the process easy. Customers note the employee is a gem who provides great service. The facility itself is noted as being clean and affordable. While location can be a deciding factor for some, the positive experiences lead customers to highly recommend SmartStop and state they would certainly consider it for future storage needs.
Got followed up with by amanda within minutes of renting unit and although i havent met her yet she went above and beyond with communication.
November 2025
I’d just like to give a shout out to Amanda at Smart stop on Patton Avenue. So helpful, so personable, she made getting my storage unit there an easy task. I hope the company knows what a gem they have there.
November 2025
Amanda was extremely helpful! They truly went above and beyond to assist me. Outstanding customer service and a very positive experience. Highly recommend!
