If you want to talk to an employee for a recommendation or pick up an order, good but the store just doesn't keep lots of inventory of anything. It's abt 1/3 full compared to pre-pandemic but that's a corporate trend. Online is far superior.
March 2024
I came in to pick up some rain gear for a hike and to also try and link my REI membership to my app. Casey patiently worked with me to get the account linked and was outgoing and helpful. The staff here left a glowing impression on me and I can't wait to return to this lovely store and it's wonderful people!
March 2024
Alex was extremely helpful! 10/10 Customer experience.
