The Ann Taylor Factory Store provides professional clothing and is noted for its service and products. Staff members are described as friendly, helpful, knowledgeable, and skilled. They offer attentive and discreet service, checking on customers during the trying-on process without being overbearing. Employees are confident and honest, providing knowledgeable answers to questions and addressing concerns. They help by pointing customers to the correct section, recommending sizes based on fit, bringing different items, and giving thoughts on how clothes fit. This personalized and professional service, which includes using customers' names, creates a wonderful experience. Customers report finding beautiful professional outfits, often at good value, and express that they will definitely return, having become loyal customers.
Just want to send a shout out to Meghan who helped me the other day at the AT outlet store. She was so helpful and friendly... Thanks Meghan!
March 2024
Julia(or julie) was very kind and helpful and easy to talk to. I found a beautiful suit and pant set for under $100. This is why I will always come back to Ann Taylor for proffesional clothing. Very impressed with the service and products always.
December 2023
Friendly staff, and the clothing selection is always changing
