Publix Pharmacy at Publix Pointe is highly praised for its friendly and attentive staff. Customers frequently mention the helpfulness of employees who go above and beyond to assist with prescriptions, often tracking down medications and coordinating with other parties to ensure timely service. One reviewer appreciated how staff like Diana worked hard to get prescriptions on time, demonstrating their dedication. The pharmacy team is known for their excellent customer service, with staff consistently greeting customers with smiles and readiness to help, creating a welcoming shopping environment. They are also proactive in handling issues, such as resolving prescription delays and assisting with non-pharmacy needs. Customers also note positive experiences with staff outside the pharmacy, including those in the bakery and deli departments, who are friendly and willing to help. There was a mention of a humorous but important reminder to specify cake sizes when ordering. Overall, Publix Pharmacy at Publix Pointe is recognized for its caring staff, quality service, and a positive shopping atmosphere.
I’ve always had great experiences with Publix Pharmacy in Apex. Everyone is so kind and attentive. My last interaction was with Diana, who went above and beyond to help me get my prescription on time. Thank you everyone for your hard work!
January 2024
Nice people who go above and beyond every time I see them. Well run location.
December 2023
Always helpful when I need to transfer a prescription. Very friendly and super efficient.
