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“I had another great experience with this company and location today! Their customer service is top notch as well as their competitive pricing! I had a refrigerator delivered today to my Mom’s house and installed. The company that delivered, Vato Inc. was amazing! They noticed and quickly repaired, a waterline that was defective. We can’t thank them enough for doing this!”
“Always have a great experience here, they know their options and really spends the time to make sure you're happy. don't ever call the tmobile customer service line to the main company, cause they know not where they're doing. Go see these guys here, been there 4 times and always got great service and good advice.”
“Had an amazing experience today at the middle island location! Victoria helped my son and I set up new accounts and paid off our old lines at AT&T, a provider that use to be good, but has gotten worse over time.. I am very excited to finally be through with their team and a new T-Mobile member! Victoria was very helpful and knowledgeable and helped us get set up quickly and efficiently! GIVE HER A RAISE! She is a great asset to your company :)”
10AM - 7PM
2690 NY-112, Medford
Electronics
“I had the privilege of working with Hadi at the T mobile located in Sams Club. He inquired about my family’s usage in order to get us a plan that works for us without overselling anything…in fact said we don’t need as much storage on the phones we chose. He then ensured we were eligible for all promotions. I’ve had questions since switching to T mobile (from Verizon) and he is always available in person or on the phone. When he doesn’t have access to an answer, he makes calls immediately to get the answers and solves any concerns. Aside from all the professional attributes, he’s friendly and truly goes above and beyond!”
“Recently went in to buy a new washing machine, my salesperson John informed me that I was still under warranty on my old unit. They came to fix and realized parts weren’t available and I was able to get brand new washer at no additional cost. Great service, would highly recommend.”
“I am not one to leave a review on anything I purchase, visit, or go to. I had to make this one because of the excellent customer service I received from Marie. I was blown away by how helpful she was.
Being in the construction industry for over 30 years I have not paid any attention to the new technology of my phone. I can tell you about concrete, asphalt, drainage at commercial buildings but I can’t tell you anything about search engines, widgets, and absolutely nothing about the iCloud.
I had no idea what plan I had or what great deal I was entitled to for years that I have been a customer of Metro PCS and no one else from another store I was dealing with never took a look or explained anything to me about my plan. Marie explained everything and I walked out of there with a phone and a beautiful tablet for 50 dollars and no extra line charge and my unlimited plan is still exactly the same payment that it has been for years.
I live about 30 minutes away from the Selden store and probably passed 3 or 4 metro stores and I will keep doing that because of Maries fantastic customer service. The fact that she is absolutely beautiful is just a added bonus. Thank you for all your help I really appreciate it and will recommend everyone to go there to independent plaza and ask for Marie.”
“Easily the best place to go for any kind of repairs you need for a pc!I have a fairly high end gaming pc that I decided to start to experiment with and overclock (I have minimal experience with pc’s I just play video games?) turns out along the road I ended up messing up my mother board and my processor. The problem wasn’t obvious so they tested a bunch of things out and ultimately found it was the processor and the cpu. I was very nervous and anxious so I was calling every day for an update on my repair?but they never had a problem letting me know the progress they made and how things were going which I appreciated. The guys at battlegrounds in Shirley are trustworthy much so that I go there from central islip as I don’t trust anyone else so I recommend them every day of the week 110%!!!”
“Dealing with Josue and Elvis was the definition of dealing with professionals, they were transparent, made me feel comfortable, made the switch over from Verizon effortless, and last but not least they gave me a GREAT deal on the phones, now I’m paying less with new phones and iPads compared to what I was paying with Verizon. These guys have earned my business and I recommend them to all of you if you guys are trying to get a good deal and switch carriers without any headaches.”
“What can I say. Arti was amazing, helped me upgrade my phone after having it for so long. Made it all so effortless, seriously. She also helped me fixed my mil's screw up with her phone. Her patience and knowledge is exceptional ?”
10AM - 7:30PM
240 Medford Ave, Patchogue
Electronics
“My phone needed a clean up of a possible virus. And also needed a new tempered glass. Carlos delivered exceptional service. Thank you Metro PCS for having great customer service.”
10AM - 7PM
725 NY-25A, Miller Place
Electronics
“Upgraded cell service and a couple of phones today, absolute pleasure. The guy working was low pressure and explained everything clearly plus got us a good deal with zero, and I mean zero, hassle. Super impressed and definitely recommend.”
10:30AM - 7:30PM
969 Montauk Hwy, Shirley
Electronics
“Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!”
“For Christmas we got my daughter an autostart for her car. I am always leery of sending my daughter someplace without me accompanying her because let's be honest she's a 17 year old. I'm always afraid places will take advantage of her.This was not the case at avenue sound. From the moment we walked in till the transaction was completed she was treated with nothing but respect. They explained step-by-step what they were going to do to her baby and went above and beyond with the install.Brian (I think was his name) did an amazing job. It looks like the car wasn't touched but now Auto starts from the same remote. My daughter did not want to carry a second remote and they made that possible.If you decide to have an auto start put into a late model I would definitely come here and give them a shot. They are so trustworthy and made her smile. They also have a really cute doggo I. The shop... So please say hello to Mr chocolate from us!”
“I don't have metro but by today's experience I'm going to try to switch right away. Ana was very kind and very very helpful, I was having issues with my phone and nobody seemed to know what they were doing and couldn't help. But this location and specially the employee was great help. Thank you Ana for your patience and understanding.”
10AM - 8PM
45 E Main St, Patchogue
Electronics
“ASK FOR MIKE! when I say I enjoyed the experience of purchasing my new iPhone! I enjoyed the experience. Not only was mike friendly, educated on the technology of the phones, he was patient and kind. He literally walked me through the whole process step by step. What an amazing guy! I truly appreciate you making my holidays extra special by being you! Thank youuuuu!”
“This Metro PC's solved my locked phone problem with great effort, including a phone call to a colleague.The price for my new, unlocked Moto E5 was excellent.The customer service I got from Charles was very good. During subsequent visits to this store, I was met with professional, courteous, knowledgeable service by employee Elvia. 11/25/20 all employees wearing a mask. Store counters, display counters, floors and doors gleaming clean.When I left the store, I felt like a valued customer. Highly recommended.”
11AM - 7PM
385 NY-25A #13, Miller Place
Electronics
“Andrew was a representative that helped me in so many ways. I am not tech savvy or smart per se but I can recognize great service when I see it. The guy was patient and kind and cool and I am telling everyone so they come down and meet him for great service at TMobile.”
Open 24 hours
751 N Country Rd, Rocky Point
Electronics
“My family stopped by for some hot chocolates tonight & was greeted as we walked in, a very nice welcome. The boss opened up a fresh can of whipped cream for us to top off our drinks. The staff is always friendly, place is clean & always fully stocked.”
“I was making a larger purchase at the check out line and my cashier, Aswathy, went above and beyond! She helped download the target app, helped me set up my account, helped me find coupons for any items I had and overall just really took the extra step helping me save money. She did not have to do that, thank you Aswathy!!!”
Open 24 hours
139 Sunrise Hwy, Patchogue
Electronics
“Ever since I started coming to this 711, Ana and the rest of her co-workers have been very wonderful friendly and helpful. The customer service is amazing. The environment is always clean, bathroom is spotless and food is always fresh. I appreciate this store and their employees. Best 711 ever on Long Island. Thank you for your service”
“Very well organized and efficient. The saleswoman in charge of customer pickup was cheerful and professional. She quickly located the microwave I had purchased online and checked me out expeditiously. Very smooth.”
9:30AM - 7:30PM
264 Middle Country Rd Coram Plaza, Coram
Electronics
“Have to say the only reason I go to this store is because of MARIA She is always willing to help and she knows her job. Thank you Maria for being a great person and for being there when I need help. This company should be happy that they have a great employee like you.”
“I am 73 y/o and did my first actual phone trade-in on 4/5/24. I went to this Verizon company store (rather than mailing it in) to talk to a real person to make sure that I did everything right. I was greeted by TTEC AMD (don't know his name) and explained my situation. He walked through all the steps (I actually hadn't missed anything), confirmed we were good, and even gave me a receipt when I asked. This took less than 10 minutes and he could not have been any nicer or more efficient.”
“If I could give 10 stars I would. My contractor dropped my fan (24 feet) when installing it and Glenn, Rob and the rest of the staff went out of their way to get new parts for me. They were pleasant, caring and so helpful to me and my contractor. My fan is up, it looks beautiful and works perfectly. What a pleasure to do business there. Not to mention the amazing lighting fixtures and ceiling fans they have. I absolutely recommend shopping there.”
Open 24 hours
358 Mooney Pond Rd, Farmingville
Electronics
“Been going to this 711 for about 3 years now. Everyone who works here is so friendly. I think people who are claiming that the men and woman are nasty may need to take at look at themselves. I go here all hours of day and night. Never had a bad experience. Maybe I'm lucky or maybe I'm treated the way I treat them.”
Open 24 hours
210 Mastic Beach Rd, Mastic Beach
Electronics
“On off hours..everything in the hot food is old even the hot dogs. During regular hours Slurpees are barely available. Those are main ticket items. The owner, family have always been caring and now staff are improving. Hope it continues to grow.”
Open 24 hours
408 NY-112, Port Jefferson Station
Electronics
“New to the area and I needed to buy cat food during the holiday in the middle of the night and I was 59 cents short and the guy behind the counter was completely awesome and didn't even flinch most other places would have made a big deal about it I actually had the change in my car and I went and got it and gave it to him but he didn't even want it that's a rarity if you ask me very personable I would definitely go there again and recommend also the cat food was priced about the same as it would be in the regular grocery store five stars all the way so glad this is near my new home. When people are like that it just makes life that much more enjoyable and really left an impression on me I'm definitely impressed. I wish I remembered the gentleman's name if I get it I'll update this review very nice experience definitely put a smile on my face and his. ?????”
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“Unbelievable experience Jaime was great I don’t no any passwords he had to help create new accounts transferred all of my info with no issue amazing job highly recommend”