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“I've been doing banking at this location for over 30 years. Throughout the years and changes the one thing that has never changed is the amazing customer service this branch always provides. Going to this bank is not just a transactional event, it is visiting close friends who make you feel like family. Tim, Jen, Rita and the crew always give me the best service anyone can ask for along with always being upbeat, positive smiling and happy to see me. They always are interested and how I'm doing and that I'm doing well. They always help me with my banking needs and always are sure to take a look at my portfolio and make sure I'm taking advantage of all the things Kinecta has to offer. This branch is heavily focused on paying attention to the small and important details that larger banks always miss on. Everytime I get cash there, they always take the extra time to make sure my bills are all facing the same direction when handed to me across the counter. The place is always clean, has appropriate upbeat music on an appropriate volume level for their customers to better enjoy their experience. Not to mention free coffee and tea as well. I enjoy my trips there so much that I never use the ATM or their new drive up window.
If you're a stickler for customer service, then I suggest giving this crew at Kinecta Webster a shot!! I couldn't be more pleased and look forward to my next visit. Cheers!”
“A million thumbs up to Tori from Kinecta in xerox building 207. Tori helped me with a few issues I was having - she Went above and beyond to help me with ALL of them. Fantastic Customer service award goes to Tori!!!”
“Best customer service I've *ever* had at a bank. They greeted me by name the second time I walked in!! Plus, their accounts are very friendly to customers (virtually no fees, etc). Check them out!! I've been a customer since 2016, and I have *never* had a complaint with them!”
9AM - 12PM
66 W Main St, Webster
Banks
“I've been w this bank 18 yrs even 2 I had to go to NJ to care got uncle blinded, & I've never ever had a problem w a withdrawal deposit never a prob, I can call 24/7 & always get a correct amswer from a good polite caring knowledgeable cust serv rep 10 yrs of calls & if I was double chahed or charged for something I shouldn't have been they credit acct immediate & do a fraud 8nvestigation this bank, I feel is the brsy I will stay w them forever, as not 1 time did I EVER HAVE A PR9N HAVE TO HOLD LONGEER THAN FEW MINUTES EVEN NOE DURUNG COVID I CANNOT D AS Y ENUF ABOUT THE WUAIKTY OF SERVICES AR CITIZENS BANKING IN BANK ON PHONE DOESN'T MAKE A DIFFERENCE”
9AM - 1:30PM
1055 Ridge Rd, Webster
Banks
“Sincerely, I Never had any issues. Great service! The Representatives are always friendly and attentive. Professionalism. Of course, after the Pandemic, I noticed, ESL ended up with a shorter list of employees. Yet, that's everywhere!!!! ?”
9AM - 2PM
920 Holt Rd, Webster
Banks
“(Translated by Google) Great service, David Long the manager is fast and professional so I highly recommend.(Original)Отличное обслуживание, David Long менеджер быстро и профессионально работает, так что рекомендую.”
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“Family First Federal Credit Union has been right by our side during our home renovations, which are nearly wrapping up. May and her team helped finance the project and thanks to Family First, we have our dream home. They are kind , courteous and responsive. Thank you Family First!”