The Verizon store in Victor is known for providing excellent customer service. Customers have praised the staff for being helpful, professional, and respectful. Employees like Gary, Thomas, and Don go above and beyond by staying late, explaining details thoroughly, and ensuring customers leave satisfied. The store staff is quick, patient, and friendly, creating a positive experience even during busy times. Customers can visit the store for the latest mobile devices, 5G home internet, and business solutions, or choose to order online for convenient pickup, free 2-day shipping, express lockers, or same-day delivery where available. The store also offers online appointment scheduling and detailed assistance, making shopping easy and convenient. Overall, customers consistently mention the great customer service and helpful staff, making Verizon in Victor a trusted location for mobile and internet needs.
Jonathan is awesome at this location. If you know what you want done, Jonathan will get you in and out. Expect a reasonable wait time. Shout out and thank you, the employees make the company.
August 2022
We received amazing service from Thomas at the Victor store. Even when I messed something up, he was patient and professional and left us feeling like we couldn't have received better guidance and service. A big thank you to Thomas for his help!
June 2022
Excellent service. Ordered online and picked up at the store, store associate was quick to bring order out to curbside and was very professional and helpful.
