“Nathanial’s and Jay were amazing! Attentive to all our needs and in a timely manner. We will not use any other location other than the Vestal one because of Nathanial's expertise and friendly demeanor! Great staff! Everyone was extremely helpful and friendly vibe all around! Ty”
“I was at this store in mid August. My very loved Sansung Galaxy Note Plus died while moving my son into his dorms. I arrived to this store in a panic because only half my screen would still work. Hannah J. basically saved my life. She calmed me down, got me a new Galaxy S24 Ultra using muscle memory because you literally couldn't see where the buttons were. She was able to transfer my phone to the new one by memorizing where the buttons should be. She set up my phone, put on a screen protector and case in short order! She was awesome and I couldn't be more grateful!”
“There was one employee who tried to scare us off by telling us it would be like an hour wait to be helped and then the phone set-up process would take four hours, but luckily we got a different employe who got us in and out of there in just one hour.”
“I hope their internet isn't as slow as their service ..
Waiting for 20 minutes and the queue hasn't gotten any smaller.?
However, when we did get served an hour later, the person was very helpful. I increased my rating from 3 to 4 out of 5.
Overall slow to get help, but very helpful in the end.”
“Today was an amazing experience to help upgrade my phone and merge with the business phone! Thankful for Stacia and Yessiy and their diligent work to make this experience pain free and help me to get the best out of this for my personal and business use.”