Aaron's store at 351 5th Ave in Troy offers a selection of lease-to-own electronics, furniture, appliances, and more. Customers appreciate the friendly and polite staff, with many praising the helpfulness of employees who greet everyone with a smile. The store's team members are known for their willingness to assist and do their best to help customers. However, some customers have experienced issues with products, such as a TV that developed cracks shortly after purchase, possibly due to heat or storage conditions. While overall satisfaction with the staff is high, there are concerns about having to pay for items that become unusable due to product problems, especially for low-income individuals. Despite these concerns, the store is recognized for its good customer service and positive interactions. Visitors are encouraged to stop by the Troy location to find deals on name-brand products and experience the friendly atmosphere.
Staff is very nice and helpful when browsing. never had a problem here.
June 2022
Carrie and Mary Ellen are awesome. Great women to do business with. Give them a chance they are willing to do anything to help you!
February 2022
This is not a review about Aaron's as a business model. This is a review about the people working in this particular location. Everyone in here is polite. They greet all customers with a smile even when people have an agenda when coming in. Keep up the good work ladies.