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“On Wednesday, 10/18/2023 The Staff at this location were very, very helpful after I fell in front of it after tripping over a curb.I answered all of the questions they asked. Before I knew it I was in an Ambulance. I have to say I was too confused to help myself.PLEASE LET THESE WONDERFUL WOMEN THEY ARE MY SUPERWOMAN!Much hugsMarieY You won't get rid of me, ACNU ladies in the future for all my banking Citizen's bank. ?”
“Long story short I needed extensive paper work for a pending civil case (fast). I worked with a gentleman by the name of Chase he went above and beyond and itemized my paper work for me. Highly recommend.”
“Been a loyal customer for years. Seen tellers come and go. All of them were always real nice to me. I consulted with Ellen the manager several times. She gets right in to my question and get the information I need right away.The overall service is as good as I can expect anywhere.”
9AM - 12PM
20 Main St, Tonawanda
Banks
“I heard great things about the Clear Better Business Checking and needed to open my first business banking account ever as a twenty-some year old. I hadn't been in a bank in-person for several years and was a bit nervous. The staff ended up being SO friendly and the manager Jennifer made the whole process painless! She was so personable and wanted to get to know me as a person. Love this branch. And I'm officially a Citizens fan!”
9AM - 2PM
1188 Niagara Falls Blvd, Tonawanda
Banks
“Autumn, the FCM at the 1188 NiagaraFalls Blvd location, restored my lost faith in humanity today. I had a friend out of state in trouble and immediately in the need for funds, and I tried to deposit, but policy was no cash. I had to get money orders, but they didn't clear immediately, and she saw me in distress and went above and beyond. I let the manager know as well, but if she were not there to care and assist, my friend would have been evicted by the end of tomorrow with her autistic daughter who are 10 hours from me, I felt helpless and cash apps are not that safe. What an amazing human and asset she is! Thank you from all of us!Pam”
Banks
Banks
Banks
Banks
Banks
“I don't recommend doing direct deposit after hours. It will take 3 business days to be added to your account. It was very frustrating. I also think they should be open on all non federal holidays. Being a member of the fedic makes them government employees. I don't approve of that. I'm sorry. I like the bank and the staff. They're very friendly and courteous. So don't take offend of myself opinions.”