Car Rental near Tonawanda, NY
26 locations found near Tonawanda
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Car Rental
“My experience with Babbsco Collision was a very positive one. There was an open line of communication and my vehicle looks amazing. I picked it up today and it looks like a brand new vehicle.”
Car Rental
“Very great service the agent that helped , Erik was very nice and resourceful when it came to what I needed at such short notice . Very kind as well . I highly recommend visiting this location for all rental needs”
Car Rental
“When I arrived at the Niagara Falls Airport, the car rental kiosk was closed. I took a cab to my destination. The next morning I went to the Enterprise location in Niagara Falls. I had an awesome experience. They could not have been more apologetic about the confusion. They upgraded my car, adjusted the price and covered the cost of gas. The manager was polite, efficient and thorough. This gentleman made me forget I couldn't get a car the evening before!! I would recommend that Enterprise look to promote him to a training position. Great employee!”
Car Rental
“was searching around on my days off for an inspection due and oil change by the end of the month. Found this local business and the men were kind and helpful. Received fast great service as well. Great place to get work done ✅ and would recommend again ☺️Service: Oil change”
Car Rental
“Thank you Redline for the amazing experience! I was able to rent the C8 Corvette for a wedding weekend and it was turning heads everywhere it went! Truly the best and only place to rent a unique vehicle here in WNY. Communication with the company was great as well as pickup and drop off.”
Car Rental
“The staff are extremely helpful and supportive of my individual needs as a customer and always was willing to work with me on ANY and EVERYTHING pertaining to my account. Sympathetic and compassionate to me every step of the way”
Car Rental
“Dakota was amazing prompt service as the business was closing, very pleasant experience with Paul the shuttle driver as well.I will recommend them as well as return as a customer.”
Car Rental
“I don't know why people are giving Enterprise Rent-A-Car one star,I never have a problem with them. Good customer skill, nice people. I will always go back there for my rental car.”
Car Rental
“Unfortunately, kia got stolen on labor day weekend ? Auto insurance provided a rental car from enterprise rental The gentleman at desk (sorry do not know the name ?) was very helpful, answered all my questions patiently provided the best service.”
Car Rental
“The best car rental company. At Buffalo International Airport they do have an agent at the booth before 5AM, even though it says it opens at 6am, which was awesome. The return location is conveniently located right across from the terminal. The agent was super nice and helpful even in the very early morning hours.”
Car Rental
“I was helped with a rental this morning (post car accident) by a gentleman named Cameron. The entire process was fast, efficient, professional and thoroughly enjoyable. Cameron took the time to explain everything to me and I was completely comfortable when I drove away in the rental. Great customer service and a beautiful car. Well done Cameron & Enterprise, you made my day!”
Car Rental
“I had a great experience with Enterprise...top of the line vehicles..I had 2 this time around, and I'm spoiled rotten now!The staff were wonderful.. Jack, Lea and Dan were awesome! So professional and kind.I highly recommend Enterprise, all day everyday!!Thanks so much!!”
6 AM - 12 AM
4200 Genesee St-Buffalo Airprt, Buffalo
Car Rental
“I rent between 12-24 cars per year.. and rent another 15 trucks from uhaul during the summer to tow my boat to the ramp (1 mile - so great deal)Almost all car rental places had challenges during the COVID era.. Car sanitizing, reduced inventory from labor challenges.. renting a car from any company including Enterprise was terrible..Now we are past that COVID era (in MHO), rental car demand is high and I want to see more people working behind the counter and I want to see everyone who is working, including the managers helping customers first before chatting about daily living with each other, or on cell phones. Of all the rental companies - Enterprise has done the best job of this.. I also want to see the over-sell / no cars left problem gone. I understand how over-sell is needed because of all the flakes and double bookers that cause problems. I think this is solved easily by advanced unrefundable deposits or payments and making sure those customers cars are not rented to someone else. Easy ! Those that dont pay until they get the car - too bad.. Its the double bookers and flakes causing this over-sell behavior - not the rental companies.. But Some companies have higher over-sell rates than others.. there should be constant monitoring - even at the customer level to know what the proper over-sell rates should be.. and when the over-sell situation happens, Enterprise is one of the best companies to give you another car - usually better upgrade - to make it right.. if you ask nicely - you may get it for free.. if you yell at them and tell them they owe you your car.. you may have to pay for the upgrade.. Human behavior is pretty consistent this way across all industries.. I ended up in a Audi last time I was in Buffalo on a over-sell / inventory situation.. There is also some adjustments I would like to see in the inventory when it gets late at night.. there are bad policies at this time that hurt the late arrivals.. The toll situation in some states is terrible. Rental cars are taking too much off the top for service charges.. worse that ticketmaster these days.. what would be good for the niargara tourists is to give them the free route.. if they have GPS - help them turn off tolls.. its only a 10 min ? difference in travel time ? I wish the states would allow a lane to two to pay at the toll and not make the license plate the billing point.. The states could also regulate rental companies on service charges.. Lots of people to blame here.. but every Buffalo employee should be trained on nontoll routes, paper maps with routes marked and GPS toll settings for apple and android.. (dont need to know blackberry)..My experience was good.. The lady was kind, I was kind.. and we had good communication with each other.. I got the Audi for free and I am sure being nice had something to do with that - but also powered employees and good policies helps too. Some rental car places handcuff their employees to make any decisions on their own.. Good companies understand good training and empowerment is the best way to helping the customers.. Enterprise has the best reputation for this.. I also like the meeting of me at the door and walking to the car.. it helps a lot.. not extra walking trying to find some number-letter combination (some parking lots are terrible for ordering) anyways.. recommend Enterprise unless the price just screams louder than the competitors customer service..”
Car Rental
“We landed in Buffalo to take a trip to Canada and Eli our Representative at Alamo was very helpful with our rental. We were very happy with the service. Thanks Eli!”
Car Rental
“The only place I will rent from the two women that work here are fantastic I love their customer service and couldn't ask for a better company to do business with”
Car Rental
“Avis has earned my trust as the Best Rental company to use at anytime. I am from Buffalo, NY. My brother had a stroke in 2021. I rented a car from Enterprise. Customer service said that I was all set in Greenville, NC. When I arrived at the airport Enterprise said that they couldn't rent to me!!! I waited for hours for a Representative from Enterprise to contact me, it never happened. My brother-in-law drove me to Avis, they were so courtesy and kind. They had me in a rental in minutes, that freed me up so all my energy could be directed at seeing my brother. Avis was a LIFE SAVER. NEVER WILL FORGET THEM AND HIGHLY RECOMMEND THEM TO MY FAMILY AND FRIENDS!!!AAA RATING WITH ME. My experience at Avis in Amherst, NY was quick, friendly, and felt like family. Do yourself a favor and drop by to pickup your next rental, you will not be disappointed!!!?”
9AM - 3:30PM
2708 Niagara Falls Blvd, North Tonawanda
Car Rental
“Excellent customer service and install done today. Had my new Ford Expedition Get a left foot accelerator (right leg amputee). Frank was great at getting me the information I needed and Debbie was awesome and fast at getting the needed insurance approval. Definitely will be going here for all my vehicle modifications from here on out!”
Open 24 hours
326 Hinman Ave, Buffalo
Car Rental
Car Rental
“What a wonderful branch, Very quick service with amazing customer service. The driver who picked me up was outstanding, I couldn’t believe the customer service of the whole staff including the driver”
Car Rental
“These guys are great love this location close to home I like the drop box make returning vehicles easy will rent again love they come and get u option wandering do yall ever get mini vans would love to get into one of those if possible Subaru was great on gas like the gentleman told me also suv was loaded with all the bells whistles”
Car Rental
“People were very polite and informative. Got there and van was ready for pick up with a full tank of gas. Highly recommend. Picked here because only place in town that had econo van.”
Car Rental
“Excellent customer service. There was a problem with our reservation and unfortunately no car was available, so they put us in at the next best time slot and said if anything comes up, we would be the first they call and after like 25 minutes, they sure called! Errol Evans was so great. He was kind, knowledgeable and so easy to talk to. Would recommend him to anyone!”
Car Rental
“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”
Car Rental
“Always an amazing experience in Canada as well as the USA, quality luxury vehicles, clean, echo friendly, affordable and a variety to choose from. Staff is always friendly, always helpful and the process is hassle free.I highly recommend this company!!!”
Car Rental
“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”
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Rent-A-Center
798 Young St, Tonawanda Locations
“The guys at the Sheridan location were so friendly and helpful, the Mercedes was perfect and happy that it was an option! I will absolutely use this location again for my long distant travels!”