AutoZone in Tonawanda provides great and fantastic customer service with super friendly and helpful staff. Associates are interactive and genuinely helpful to customers, offering prompt and seamless service. Staff members assist with finding correct parts and car accessories, and they provide hands-on help such as installing items like license plate holders and headlight bulbs. They help figure out confusing situations and even perform replacements, like changing a key battery, ensuring everything works. The experience is appreciated and makes customers' days, with service deserving of high praise. The business is a leading retailer of automotive replacement parts and maintenance items.
Thank you Micheal R! I thought I’d have to replace my expensive Fiat battery and he helped me figure out that there was just a loose terminal. Fixed in 10 minutes! 10/10!!!
May 2024
I purchased a license plate holder. When I asked the salesman if he would install it for me,he said he had to take care of another customer first. Then Mike said he’d do it for me. The holder needed more screws.Mike went into the store and got some without charging me. Then he put them on for me.GREAT customer service... read full comment
February 2024
Always friendly, always helpful and usually has what you need!
