Lowe's Home Improvement is a go-to destination for all your home improvement needs in the Syracuse, NY area. With a large selection of gardening supplies, appliances, paint colors, and patio furniture, Lowe's has something for every DIY enthusiast and home contractor. While the store offers a wide range of products, some customers have reported difficulty finding knowledgeable staff to assist them, especially with smaller ticket items. The store seems to cater more towards contractors and experienced "do-it-yourselfers," leaving some homeowners feeling overlooked. Despite these challenges, Lowe's remains a competitive option compared to other hardware stores like Home Depot and Ace Hardware. The store is well-stocked with tools, outdoor equipment, and clearly marked home improvement products. The self-checkout system is available, though can be tricky to navigate at times. One standout experience was with Melissa in the garden section, who was praised for her helpfulness in answering questions and guiding a customer to the right products. Overall, Lowe's in Syracuse provides a solid home improvement shopping experience, though customers may need to exercise patience and persistence to find the right assistance.
I like to visit Lowes because it is close to home. Finding help while inside is a little difficult, though. Some items are pricier than if you were to buy them online or elsewhere.
February 2025
Veterans discount is great. They had what I wanted. Staff was actually helpful today.
January 2025
Always get great customer service at Lowe's. Garden center is the best!
