“I'd never been to this one before today...I'd been to the one down in Cortland, many times, and I must say that they're both a great place to find anything that is hardware related as well as the many other categories of items that you're looking for ?”
“My goodness I went in for the first time to get some keys made. Wonderful humans work there.Kind, funny, helpful. My next go to when I need something. And their inventory is fabulous!”
“i love lowe's and they always have what i need but i don't love that they don't have tap pay and i never bring my card in with me. what's up with that? walmart too.....shame”
“Clean store, but more importantly, FANTASTIC customer service. I was fortunate enough to be helped by Lauren, a cashier, and proud employee of Harbor Freight's. She is a wonderful surprise in terms of friendliness and professional care. What a joy it was to have had her assistance.”
“They have everything needed for basic repairs and maintenance. Competitive prices and helpful staff. Saves time over going to the big box stores for small items.”
“The staff at Rumetco really knows their products, which was paramount in the not so distant past. Product knowledge was so important that all companies used to require employees to learn about what their selling. It is crucial in keeping customers happy and coming back. You can tell customer service is important based on this but also in how they treat people. The complete staff is a quintessential example of how to treat your patrons. Great people work here.”
“The training facility is excellent! They go above and beyond to make you comfortable with welding. If you need a tool, they get you a tool. If you need different gloves, you get different gloves. If you're looking for a quick but effective welding education, this is the best money you'll spend.”
“Super helpful store when I need something I'd usually have to drive further out to get. Bob's has saved me time and gas alot. The staff here has always been really helpful as well.”
“One of the best hardware suppliers in the industry. Rick and his staff at the Syracuse branch take customer service to the next level. Always get the answers to you right away. Top notch service!”
“Sean Honan at the front counter is the guy you wanna talk to. Very knowledgeable and great attitude. I exclusively goto him whenever I'm getting material. They also have reasonable material prices.”
6:00 AM - 9:00 PM
131 Simon Dr, Syracuse
Hardware Stores
6:00 AM - 9:00 PM
131 Simon Dr, Syracuse
Hardware Stores
“We love Lowes! In the paint department, my wife and I needed to match some paints to redo our living room at Kim from the Rt. 31 Syracuse store was incredibly helpful. In needing a new fridge also, she pointed us i the right direction and had our paint all mixed and ready for us. You could tell she valued our time by being effcient in her work and direction and she was just a pleasure to work with. In the refridgerator area, Matt was very helpful during the day answering questions and checking stock for us. Refrigerators have sure changed and he got us up to date with what features we could look for in various models, price points, etc. Later that night, Scott was incredibly helpful and patient with us as we made our final decisions and closed the deal. There was some delay with getting the Lowe's charge card (saved 100 dollars right there) . I had to speak to a representative from their credit department on the phone. This could have been a pain but Scott sanitized his phone, let me speak to the person and we were able to complete the transaction with no problem. Scott had a very good sense of humor, ability to juggle several customers without any of them feeling unsupported and very good overall knowledge of the products and the specifications that would be our best bets! Great job, Lowes! Scott, Kim and Matt have served you well this holiday season!!!”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“My rating is not based on price. They are more expensive than the big box stores, and they don't have the same inventory. However, you are greeted when you enter. There are plenty of people around who are more than happy to help you find something. The employees I've encountered have been very knowledgeable, and if they don't know they find someone who does.They have a rewards program that doesn't require you to carry a card, and they send coupons, and a gift on your birthday.The store has a real small town hardware store feel to it.Highly recommend.”