Chase Bank is praised for its helpful, knowledgeable, and friendly staff. Customers consistently report positive experiences, with many highlighting the exceptional customer service at the Eltingville branch. Staff members like Vasyl and Ruziye have been commended for their assistance in opening accounts and resolving issues efficiently. One customer appreciated the help with closing a certificate of deposit and recommended the location. Overall, the branch is noted for its dedication to customer satisfaction and a strong team approach, making it a reliable choice for banking needs.
Immediately we were greeted with a kind and happy demeanor, even an hour before closing! Albert was very helpful. My sister and I understood everything he explained about opening a new bank account.. he even aided in our tech issues from the app. Great in person experience.
June 2024
Very helpful and knowledgeable and friendly staff!!! (Jaina Tarantino)Helped me with closing cd from years ago for my daughter!!!! 5 Stars!!!!!!
January 2024
Came today with my boyfriend to open a new checking account together, our bank teller was Vasyl, he was really helpful and nice to us! Recommend this location! Thank you!