Not a very busy store, in a large mall. There are a lot of knowledgeable staff who really want to help you. The visit was very pleasant and quick. I didn't need to plan the apoitment in advance. Everything was in stock. Highly recommend.Thank you!
January 2024
Worst customer service ever. Avoid this store at all costs. They have no idea how to assist customers. Apple Store at Menlo Park mall 100 times better. They were able to assist me with my order, quick and easy, as to Apple Store in Staten Island mall was useless, waste of time.
November 2023
Is there still such a service now? If you want to buy a mobile phone case, you have to queue for 20 minutes? Are all the employees standing inside useless people? so many people? Even if I pay, I have to wait 20 minutes. Now Apple doesn’t even manage this. Why hire so many people? Disappointed!