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“Every time we go in to the Sayville branch of Island Federal, we are met with friendly people. My favorite is Kim Colon. She is professional, knowledgeable, kind and efficient. She is quick to address and take care of our banking business. Thank you Kim!”
“Today was my second visit to the Hauppauge location. Both times I was assisted by Christian. He could not have been more helpful or polite; All my questions were answered and needs were met. Would highly recommend visiting this branch and asking for Christian!”
“I love visiting the Sayville branch of Suffolk Credit Union. Pam, Mary, Michelle, Jennifer and Kirsten all know me by name and are always so welcoming and friendly! It makes banking there such a pleasant experience and always brightens up my day. Thank you!”
“I have been using selden branch a long time,they are always courteous,Jared is very nice and accurate ,thank you for being so easy to bank with.i like the personal services,good to deal with people,not computers.”
“This MSR2 has a great work ethic and has a very big heart just based on her personality. Every time I come in she is welcoming and amazing with the customers I couldn’t think of a better person to help people and assist with their banking problems.”
“We had the pleasure of meeting the best banking manager/specialist-ToniAnn Deutsch!! She sat and guided us thru a very sensitive transfer from Citibank to BFCU. Friendly, professional, and an all around knowledgeable PERSON!! Very much a part of the community...Thank you.”
“This Ronkonkoma branch is my home branch since I made the move nearby.It is always welcoming to step into this small office with big service with staff who are all eager to assist. Don’t believe just me but look to all who enter.Many times they have gone over my expectations when I seek help and advice.Although I truly miss Elaine who is now enjoying retirement, the new branch manager Samantha has stepped up with sterling personalized service, advice and has offered me solutions with many aspects of financial stability.My main complaint of PAFCU is that there is no Fiduciary Financial Planner for members to plan their future as well as members, like myself, who deal with life after leaving the workforce.”
“Theresa is the absolute best Bank Teller. She’s always ready to assist with any & all bank needs.My family and I have known Theresa since the Commack Branch opened well over 11 years agoShe is a SUPERSTAR! SFCU is lucky to have her !S Murphy”
“I can’t say enough about my fantastic experience working with both Pat and Andrew at this location. Their customer service was excellent and they really took their time to go over everything with us and make sure everything went smoothly. Probably the best experience I’ve had ANYWHERE in terms of customer service. Thank you so much for all your help!!!”
“I simply cannot say enough good things about this branch (Harned Rd, COMMACK NY), not to mention Jonathan the branch manager and Cassandra, my regular teller. Just wonderful people and even proactively engaging with their valued clients membership. Love this branch and all these great folks!!!”
“Recently was at this branch looking to open an IRA CD. The person I dealt with, Samantha, was extremely courteous and very helpful. And although I did not open a CD with TFCU Samantha gave it 100% to try to get me the best possible rate. Samantha is definitely an asset to TFCU!”
“I had such a great experience with Michelle Miller! She made opening a joint account so easy and painless. She was truly a pleasure I would highly recommend working with her with any banking needs! Our cards came in the mail quickly after opening our account.”
“I have been a loyal member of Bethpage Federal Credit Union for many years BECAUSE::1) The employees are loyal to me and to my family members.2) This institution meets ALL of my banking needs.3) The service is exceptional.It is a pleasure to bank at the BFCU North Babylon, NY branch!!!”
“I went in today which i really dont usuallu do very often but i went to this branch and i am impress how nice a d reslectful the staff are in this location by central islip i am very happy with their service and greeting once you get in the second doors.”
“The Teller Counter seemed properly staffed and was performing like clock work. The branch manager offered us great customer service with excellent knowledge with explaining to both myself and my wife about investment options that were going to be most beneficial for our situation. Thank you so much Steve L. (Bank Manager)”
“This is a brand new location that just opened and saves me 15 more minutes than traveling to the Commack, NY branch. They did an awesome job with the design of the new branch. The staff are so friendly and helpful at this location. We love banking at Jovia.”
“Kailee at the Bay Shore Main Street branch goes above and beyond for our East Islip Girl Scout troops, I’m so glad she is back from maternity leave! She helped me solve an issue with 20 troop bank statements, which saves me about two hours of work a month. I truly appreciate her help, she’s amazing!!”
“Everyone is so kind and helpful! Even though I moved out of Kings Park I still go there because they have the nicest staff and put their customers first. They don’t charge extra fees and have the best rates.”
“I went to start an auto loan application Penelope was very helpful and patient with me. She even went to lunch because of me lol. And Craig the manager was very helpful and patient as well even tho he was suppose to been clock out lol. I would go to them again. They are very patient.”
“I had a great time here! Matthew o' Neil was very helpful with getting something notarized! The only thing that I am not a fan of is how dark it is inside the bank”
“Recently went to open up a new account. The Finiancial Rep who assisted me was very polite, knowledgeable and personable, while braking down the options for the type of account I was looking to setup.Thank you Katherine!”
“good experience nice environment the tellers were pretty helpfull especially luis the one that help me out very charismatic and friendly person he gave me some advice to open a savings account i was pretty pleased with his service .”
“Bank is excellent. The only problem is the ATM seems to take forever to read the card chip. After like what seems like a minute, I take the card out, reinsert it, and it works right away asking for my pin. Maybe try to adjust them to make them quicker.”
“Always fast and efficient service, there Automotive loans rates can not be beat it's easy and the service is wonderful. You can use any area credit union for your banking- or use there ATMs for no charge. Plus they have a discount club for movie tickets shows, pet insurance discount, Mortage rates, along with equity lines of credit are always very low. It's easy to go on line and view the rates, of promotions.”
“I want to say, I went into the branch and talked to someone and we were able to come up with solutions that will work so I don't have to switch banks (which is such a hassle). The woman who sat with us very very helpful and pleasant, and even though they were busy we didn't have to wait long to sit and speak with her. We needed to open another account and were really torn whether to stay with them, but decided to give them another chance since we've been banking with them over 10 years. I'm hopefully optimistic that our issues are addressed and we can keep using TFCU as our bank. If that turns out not to be the case, I'll report back. They treated us like value customers and wanted to help, so that says something. Fingers crossed.”
“Patient and helpful staff helped me just before closing without any complaint, very professional. My insurance company held up the process and they showed no sign of inconvenience or annoyanve.”
“Tfcu is a great credit union for everyday banking. They have branches all over the island and they don't overcharge on fees. The only reason I gave it 4 stars is because you better not need anything from the call center. There's a minimum of 10 minute wait time no matter when you call and nothing ever gets resolved. They don't call you back and they are not very knowledgeable.”
“Opened a HELOC with the help of Mary C Ashby, she's very thorough in making sure all of the information she has is correct. I will continue banking with BFCU.”
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“Loan Representative Jennifer DeVaul assisted me with a GAP claim on my auto loan. She went above and beyond to make sure this was handled properly after it had fallen through the cracks a few times. This level of personal service is one of the many reasons I choose to bank with Bethpage FCU. At Bethpage you are a Member, not just an account number.”