My banking is never complex but I’ve always received excellent customer service from Chase bank representatives. My 3 star rating is related to the atm services at my branch in Shirley, NY - the only branch left in decent proximity to me, despite it’s awkward placement and time consuming route for access. Based on the... read full comment
March 2024
I was at the bank to make some deposits and withdraw money but Miss Lisbeth was not in a good mood. I'm so sorry because for me that branch has always had very good service. It made me feel like I was asking them for a favor. and Not like it's a job you're paid to do.
February 2024
Long lines. Mentally incompetent staff. Poor customer service here.