CVS Health in Schenectady aims to provide reliable health management with its commitment to customer service and convenience. Open seven days a week, it offers prescription refills, COVID-19 and flu tests, vaccinations, personal care items, and snacks. Many customers praise the friendly and helpful staff, particularly highlighting the exceptional service from Nelson and his team, who are described as knowledgeable and eager to assist. The store is noted for being well-kept, with some calling it a standout location in the area. However, there are mixed reviews regarding the pharmacy service, with some customers expressing frustration about long wait times and issues related to insurance policies. While some perceive the store as needing better organization and cleanliness, the overall sentiment is that the service remains commendable. CVS encourages customers to join its ExtraCare® program for personalized deals and rewards, promoting a focus on making healthier choices accessible and convenient.
Always organized, clean and bright store. Pricing is the best I've ever found and the Sales Associates are knowledgeable and very helpful
September 2024
Nelson's customer service was incredible. Extremely knowledgeable and helpful. Definitely will be the CVS I'll visit in the future.
April 2024
One of the better stores around the area. Friendly welcoming staff, Nelson helped me locate and pick out some over the counter medicine, very knowledgeable.
