Very poor customer service. Misinformation from customer service representatives caused me to lose money.The bank representatives resolved my issue so I updated my review. Bank representatives 4/5. Phone representatives 1/5
September 2022
They helped with loan extensions but now not offering much assistance. I was also assessed late fees while in my grace period.
June 2022
I have been a customer of this bank for over 10 years and do not recall ever having a problem. Service is always great.
