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“James was very helpful. His knowledge of phones is excellent and he was very patient working with me. Since I am not very good with technology he explained things very well. And he solved all my phone problems. I will always go to his store.”
“Edwin and the team were great onboarding us as new Verizon Wireless customers and getting us set up with new phones and plan perks. Friendly, thorough, knowledgeable.”
“Today I had an excellent experience at the Verizon store in the Riverside Commons Shopping Center all thanks to Kevin G. He was a pleasure to work with; he stepped right up to lend me a hand selecting the correct items I needed for my phone and went above and beyond removing my cracked cover and doing a perfect job installing the replacements. There’s not a single tiny bubble anywhere on my screen now! I can’t tell you how refreshing it was to deal with someone who was incredibly competent but also so very personable and professional throughout our interaction. Kevin G. Is a true gem and worth asking for next time you are in this store. Thanks for making my day Kevin!”
“Victor M. was AMAZING! He exceeded our expectations and we left with more tech knowledge than we even expected. Ended up upgrading 2 phones and a watch when we originally intended to buy only one phone. Victor made the difference - very knowledgeable, friendly and super helpful. He found the best solution for us!! He loves what he does and it shows! Every ATT store needs an associate like him! Thank you Victor!”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
“The owner Kirby was the most patient and knowledgeable person I've ever had help me at any cell phone store. He went above and beyond to take care of my very particular circumstance! Would highly recommend this AT&T location.”
“Got a new iPhone for a really good price!! The guys here are really patient and knowledgeable. Plus the coverage is great and not very expensive like other companies.”
“Everyone at the store was very friendly. I came in twice and worked with Chris both times and he answered all my questions and set up my new phone line. Everything was easy, quick, and well explained. I had tried two other Verizon stores in the area with no luck and quotes of much higher services.
I’ll be coming back to this one in the future!”
“Came to get my screen fixed. Best service & best pricing I’ve got ever. Have other devices going for amazing prices! Definitely will be back & will be the only store earning my business.”
“Absolutely outstanding service from Mary. I don’t think I’ve ever met anyone which such grace and patience. We ran into a few issues activating our phones due to WiFi issues in the store (not Mary’s fault) and even then she handled everything with a great attitude and was very patient. She is truly amazing. Thank you so much Mary.”
“I have been a customer of Boost Mobile, but I wanted to change to a new phone. I walked in yesterday, and the lady who worked there was patient with me, and was very knowledgeable about the services and devices to help me. I appreciate it very much.”
“I came here after many issues with the Oyster Bay store. The staff was fabulous, helpful and informative. I worked with Arnav, and he was knowledgeable and was able to set me up with a new phone using my trade in, and I was on my way. Excellent staff. He was awesome!”
“Fixed my phone iPhone 11 cracked black screen he was quick phone looks brand new no warranty though but as long as it's fixed I'm happy thank you for the service”
“Harry is hands down the best. I have been in IT for over 40 years and recognize this man as a true professional. Not only extremely competent, but compassionate and patient. I do not hesitate to refer my clients to him when they have issues with their phones and service, and have used him for my own business. If you want it done fast, well, and a friendly and respectful manner, go to Ranveer Wireless. Many direct vendors of phones can't hold a candle to this guy. We are lucky to have him in Glen Cove.”
“I was having problems with my phone and the brothers was very helpful to me. They took my phone I didn’t have to go in and they handled my situation for me. Don’t know what I would done without them. Best store on Long Island, AT&T, Glen Cove.”
“Initially I was not acknowledged as a customer. However the customer service was great after that. There were some technical problems with setting up a new phone but they were very very patient. Justin and others stayed with me and got me thru the process! I recommend them highly and I understand they are working on the “welcoming committee” ?”
“I went early and had to wait till 1010 to open the shop. The gentleman was very helpful to select a suitable package for me as a visitor I required only for 10 days package.”
11AM - 7:30PM
5 City Pl 2nd floor, White Plains
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“Awesome service, I got my screen and battery replaced there, guy knows what he is doing, very thankful with the results, my old iphone xs max has been given a second life, it feels and behaves as a new phone, thank you man ??”
“Exactly what we were looking for, Staicy is an excellent advisor, very knowledgeable and offers you what you are really looking for. Fast and diligent and always with a smile. The best. I checked the phone network in the mountains where I live and I tell you it's better than Verizon's. My bosses always run out of line and I talk in the car until I get home. Fantastic.”
“I had the misfortune of my cell phone falling into water which caused the board that holds the wifi and bluetooth to become damaged - no sim card error. I was devastated. Thankfully Belky (customer service rep) who was so knowledgeable and courteous was able to arrange for a replacement phone through my insurance (thankful I had it). The phone was received the very next day. Normally the data transfer from cell for to cell phone would be simple. However it could not be done without the wifi. Belky helped transfer the data which took awhile to do. She was very patient throughout the process. There were other issues that arose but she was able to handle it proficiently as well as efficiently. Because of her fine demeanor, I was inclined to inquire about other phone and watch offers which I purchased. Great customer service is a valuable asset to any company. AT&T should be proud to have her on their team. Although I I live close to another AT&T location, Scarsdale is my to go place for exceptional service. I will visit again to set up my new purchase. Thank you Belky.”
“I came with a lot of questions, and they answered them all, were super friendly, and was clear and helped me understand everything. I put them through a lot of requests and they helped me with everything without any trouble. Very friendly, good, and patient people. Thanks Ericka, you were very good at your job!”
“I live nearby and had a phone (a refurb from a big website) fail me when most needed. Walked in, noticed that the guy I've dealt with before (Prem) wasn't there, and was worried. But the guys that were there (2/21/25) were great! They had me all fixed up with a new phone, changed account, good price, and out the door in much less time than I expected. And very pleasant, as well. Highly recommended.”
“There are five minutes before they close the store and this guys were able to solve my problem apparently iPhone or AT&T I don’t know who is now putting electronic SIM card on my phone stopped working from one moment to the other one just because of that it sucks I have to take time of my time to go to the store And fix it After all the money I pay”
“Gus // who manages Verizon on Mamaroneck Ave. in mamaroneck and before that Verizon in Harrison is one of the nicest person and is so very professional, and finds time to help you in whatever , very very knowledgeable in every aspect /thank you GusAnthony Pennatto????”
“Jazmine was very helpful, friendly, and knowledgeable. I would recommend anyone who has to go to AT&T to visit this location. A+ experience, starting with the fact that they're are open until 9pm. The flexible hours meant that I didn't have to run over after work.
I came to trade in my iPhone and upgrade to a new one. Jazmine walked me through my options and guided me step by step to make sure all my data was successfully transferred over to my new phone. She even made sure the charger I currently have was compatible with the new phone. The best part was I was out the door in less than 30 minutes! I will definitely return to the Bay Plaza store for all of my future AT&T needs.”
“Would highly recommend this ATT&T store. Ron and Danny were extremely knowledgeable, friendly, patient and very helpful regarding the purchase of a new phone upgrade.”
“I never had any problems at all, whenever I come here. The workers are friendly, understanding, spend time with you solving my problems with my phone and for my son. They are very helpful, never had any disrespectful or misunderstanding. Cheers ? to the greatest crew and I do hope you keep up the fantastic work.”
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“I had an amazing out of body experience with Festus. He was attentive, knowledge, professional and thoughtful in his approach to address all my concerns . I will return soon . This is my one stop for everything cellular or an internet service provider.”