The most difficult bank I have ever experienced. You have to fill out a form for everything, even when you want to deposit money to their bank. They take super long and I feel any bank is better as long as it is not Trustco, how ironic they name their bank Trustco but no one trusts in them.
July 2021
The ladies at Altamont ave (across from price chopper) are very nice and sweet. They know their stuff
February 2020
This bank is difficult. It is the first bank that doesn’t allow you to order a debit card through the branch. Which bank says the only way to order a new debit card is through customer service? They act like their customer service line is so easy to get in contact with. I’m highly disappointed.
