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“We had a fantastic experience at Mattress Firm of Carle Place! Our sleep expert Julie was so kind and patient with us while shopping. We started off very overwhelmed, but by the end of the visit we had found our perfect mattress thanks to Julie. Julie was incredibly knowledgeable and helpful and we’re so thankful to her! Next time we need a mattress we wouldn’t hesitate to return to this location and we will certainly ask for Julie!!”
“Jeff at Mattress Firm was fantastic! He was knowledgeable, patient, and made the whole buying process easy and stress-free. He took the time to understand what I needed and helped me find the perfect mattress. Highly recommend working with Jeff if you’re shopping at Mattress Firm!”
“I had an outstanding experience with the sales representative Mario. He was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, explained all the options clearly, and made sure I felt comfortable with every step. His friendly attitude and honest guidance made the experience smooth and stress-free. I truly appreciate his dedication to excellent customer service, and I highly recommend him to anyone looking for a reliable and trustworthy sales gentleman at P.C. Richards & Son
Mario you are the best, thank you!!!”
“My family has always come to the Rockville center location, and Sunny (assistant manager) has been working with us since we moved here. He is honest, professional and doesn’t just tell you “yeah every brand is good, they won’t break”. We’ve been working with him for three properties at three different states now and we will always come back to Sunny.”
“Absolutely the best PC Richards I have ever been to! Craig is the most helpfull and patient salesman i have ever dealt with. He always knows the answers to any queation and makes recomendations that work for me and my family time and time again. I will keep going back to this location because of Craig and the rest of the team!”
“We have been loyal customers at P.C. Richard and Sons in Bellmore for many years. Anthony has always been the main reason we purchased all our appliances and mattresses there. He is always so helpful and professional. If we had any questions, especially about our Smart TV, he always helped us out. Anthony is trustworthy and a pleasure to deal with.”
“Had an amazing experience at this store! Corey and Branny were extremely helpful and walked me through all the TV options and found the one that works best for me in my space! They made sure all my questions were answered and were patient and kind during the checkout process. Would highly recommend going to see them for all their appliance needs!!!”
“Mr. Greg Ryan was very helpful. I explained to him the mattress I was looking for. He directed me to the mattresses that would best serve my situation at an affordable price with comfort. Greg allowed me to test it out and gave me a detailed explanation about the product. He was professional and kind. I would definitely recommend the Merrick Mattress Firm Store to my friends and family.”
“Rich D’Agnessa at the Carle Place store is a pleasure to work with.
My family of four had completed a home renovation project and needed expertise for appliances, and multiple televisions, including a home theater experience. Rich is informed about the products and asked keen questions
about the use of each item. He offered several options at various price points , and left the decision making to me.
Rich stands out as a true professional who delivers on the promise of exceptional customer service.”
“The experience was excellent. Marcia was very knowledgeable about all of the options and very professional. She helped us find the right mattress. The whole process was great.”
“Product came in great shape, the only problem I have which isn’t necessarily the store’s fault is that, the delivery guys are just so rude. I can’t speak for all of them but there are two white men, one young one and the other a bald man, who gave my wife and daughter a disrespectful tone. They don’t know much about setting up TV’s and since it was a 64 inch, they needed some help. When asked of them to help, they said they’d “do it” if we paid them more. That’s completely unacceptable behavior. It would’ve been far more professional to refuse politely and say that they couldn’t or didn’t have time.”
“We had such a great experience at Tempur-Pedic in Carle Place. Nyah was absolutely wonderful—she was incredibly patient and took the time to help us find the perfect mattress. She listened to our needs, answered all our questions, and made the whole process stress-free. Her customer service was top-notch, and we’re so happy with our purchase. Highly recommend this store and especially Nyah!”
“Jashua the Representative was great. Took his time. To Make sure we got exactly what we Wanted was. Very informative.and vary Patient thank you will definitely be back”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“Randy from the Valley Stream and Elmont locations really made my experience with Mattress Firm a good one. I had a problem with my order and he gave me his word he would correct it and get back to me. He got back to me quickly and true to his word resolved the issue 100%. Trust is important to me when making big purchases from a company and his service was outstanding!”
10AM - 7PM
135 N Broadway, Hicksville
Mattress Stores
“Great management at this location, Diana is one of the best retail executives we have ever seen. The test of if someone succeeds in the balancing act of serving the customer and the employer to the benefit of all, is if if you would want her working with you and the answer is a resounding yes!!”
“Professional and competent service and product. Second time I've purchased mattresses from this store and have been very satisfied both times. Salesmen and the delivery people are fine representatives of the company. When even the delivery people thank you for your patronage at Mattress Firm, you know you are dealing with a company where all the employees feel vested in the success of the company. I was favorably impressed.”
“Alfred Akiem and rich were all amazing. We appreciated all the help. They al had great knowledge of the products and the delivery. It was very professional. Thank you Ashely”
11AM - 6PM
168-23 Jamaica Ave, Jamaica
Mattress Stores
“The service was incredible ☺️. Our consultant, Guy, was very patient and welcoming. Explained us every detail from finding a bed to the moment of making the purchase. We’ve been having trouble finding a perfect bed with dresser. However, out of all options in store, we were able to find one. Thank you !”
11AM - 7PM
895 E Gate Blvd, Garden City
Mattress Stores
“Huge shoutout to Frank the tank to always ensure customer satisfaction! Despite the system glitch they were experiencing, Frank assisted me throughout the entire process with ease. Will definitely recommend to all my friends and family!”
“I absolutely had a wonderful experience with Ms. Nixon. She was very knowledgeable and pleasant. On top of all of that she has wonderful taste. Sam Edelman loafers.”
“When we walked in we was welcome kindness and the coworker was very helpful . They help me and my family find the right set that will fit us . The furniture was very nice and comfortable. I had a lovely time at the furniture store”
11AM - 6PM
275 Glen Cove Rd, Carle Place
Mattress Stores
“had a really great experience with Shaq my salesman. Usually, I feel pressure and ready to walk out, but I was totally at ease with him and I’m glad he made a sale because I love my product.”
“Great advice, patience and team work.We needed information in order to choose from the different options.Jose and Sofia worked together to make it happen!Very satisfied with the purchase.”
“The staff at Ashley real go above and beyond to make your vision come to light. I want to thank Cory and all staff for their courageous effort and great customer in helping us choose great pieces for our renewed home”
“The guy sets the standard on what it means to be a business man. He's patient, thorough, helpful, and every thing. He never makes you feel uncomfortable or like you're being too picky or whatever. Never makes you feel like you're waisting his time. He just does great business, at great prices and have fantastic shipping speed and delivery services. This is the standard of mattress shopping I expect and I pray I can buy every mattress I ever own again from these people. They did a great job this time around. Extremely impressed!”
“This review is for my experience in the showroom and communications with staff. The showroom is very clean and has models of many types of bedroom furniture geared mostly towards children and teens. As an adult I found the options enjoyable and wished they existed when I was younger! The staff were knowledgeable about their products and helped me explore various furniture layouts for my needs. Since I was shopping for a bunk bed, it was integral to see what a low, medium, and high bunk would feel like. The store had all presentations. I communicated many of my inquiries by text and found them to be very responsive and flexible. Also thankful for the family friendly bathrooms! Great experience so far.”
10AM - 8PM
38 Nardozzi Pl, New Rochelle
Mattress Stores
“Roxanna was very pleasant and helpful. She went over everything with us about mattress and box springs. Set up delivery for me as well. She went above and beyond for us , which is why we are repeat customers.”
“one of the best experiences I've purchasing any products, thanks to Peter he was kind, respectful,and caring thanks to PETER L he his very professional sleep number should be glad to have him as as associate.”
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“I had an excellent experience working with Kyle at Mattress Firm. He was incredibly patient, professional, and genuinely focused on helping me find the right mattress within my budget. He took the time to explain the differences between models, never pressured me, and made the whole process smooth and stress-free.
Highly recommend asking for Kyle if you’re looking for great service and someone who truly cares about your comfort and needs!”