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“Frank was very helpful to me and selecting a TV. He also went out of his way to check some other options which was very helpful. I’ve been a customer of PC Richards for many many years.”
“Marcus was terrific. He was knowledgeable, polite, friendly and not a high pressure salesman which I loved!! He answered all our questions!! The manager Ed was super nice as well. Very honest! Great experience.”
“Great advice, patience and team work.We needed information in order to choose from the different options.Jose and Sofia worked together to make it happen!Very satisfied with the purchase.”
“I recently flew in to New York from California to visit my mom. It was time to replace her air conditioner, so I called PC Richard. Carson Reid answered the phone.I told Carson that I would soon be returning to the west coast and that I had to take delivery of a quality air conditioner ASAP.Carson was friendly and professional, and he provided wonderful customer service. He was also painstakingly detail-oriented. After obtaining the voltage, dimensions and BTU of the wall/sleeve air conditioner we needed, he asked what kind of sleeve was in the wall of my mom’s apartment. I had no idea, so he went on to Google to check out my mom’s apartment building. From looking at a photo of the building (and its air conditioners), he was able to determine the kind of sleeve…incredible!I needed to have the air conditioner delivered within 2 days, and I had to clear the delivery with the management company of my mom’s co-op. The problem was that Carson would be off the following day — NO PROBLEM. Even though he was off the following day, Carson worked throughout that day with me and the management company in order to provide the paperwork that was necessary before management would permit the delivery.Thankfully, we received the air conditioner on time.I have never come face-to-face with Carson Reid as all of our interaction took place via phone and text messaging. However, you just HAVE to know that if I EVER need another appliance, I will seek him out.”
“I was thoroughly pleased with my order.Roy my service attendant was very accommodating and answered all my questions. The service delivery was excellent and the tech guys were ver7 helpfulAll in all a very pleasant experience.”
“I strolled into this Mattress firm after endless online mattress searches. I met with Ted (salesperson) who asked me what I was looking for in a bed, made me take a quick quiz, and showed me the mattresses I was recommended. I ended up buying a nice Sleepy's Hybrid mattress that was on sale for an excellent price (50% off), and two charcoal pillows. Ted ensured I got the best deal and continued to follow up days after to make sure I got my order on time. 5/5 experience from me. Thank you Ted!”
“Greg was very friendly, professional,knowledgeable and patient. He made you feel very comfortable with his stories and provided the best price possible !! Thank you Greg!”
10AM - 8PM
135 N Broadway, Hicksville
Mattress Stores
“Diana in the Hicksville store location was outstanding, she got us a mattress at a great price and she was very friendly and informative. The wait time at the warehouse picking up the mattress is a different story, we are here waiting 45 minutes for someone to bring it out, this is no reflection however on the service Diana provided.”
“We had a great time at elmont mattress firm mr. Jeff padnick helped us get a great deal on our new beautyrest king matress and its base, he was very polite, had an excellent customer service experience.”
“Honest, easy and great service!Sam made the experience very sweet, I was in different store with a good deal but I came back to him and got my mattress from him. Thank you”
“I recently had the pleasure of purchasing a new washer and dryer from Mitch K at P.C. Richard’s & Son, and I couldn't be happier with the experience. From the moment I walked into the store, Mitch was incredibly welcoming and knowledgeable. He took the time to understand my needs and budget, offering a range of options without any pressure”
“Nyah was fantastic - knowledgeable, helpful and super sweet. She let me try the two mattresses I was considering multiple times and understood what an important investment this was for me to be making. Would definitely recommend this store to anyone considering a Tempur-pedic mattress.”
“Such an easy experience! Love the staff. Needed a box frame and had the delivery set up within minutes. The staff remembered me from last year and knew my name! Great store.”
“As always, excellent to deal with Jim and Bill! I wanted a more supportive bedframe for the mattress I had bought there last year, and they suggested that instead of spending money I did not need to spend, they could just put an additional support bar on the frame that exists. Worked like a charm! Bed feels so much better now and I feel much more secure that it's being supported properly. I always like to shop local, if possible, and stores like this, are the reason to do that! Customer Service is obviously very important to them, and very much appreciated by the customer!”
10AM - 8PM
375 S Oyster Bay Rd, Plainview
Mattress Stores
“The associate Diana was very helpful. She answered all our questions and advised us of things we didn’t know about the mattress. I would definitely recommend Mattress Firm to family and friends. This was the second mattress I bought in a month. It was a Beauty Rest Pressure Smart 2.0 mattress. An excellent mattress.”
10AM - 9PM
895 E Gate Blvd, Garden City
Mattress Stores
“Several recommendations led me to the Raymour and Flanigan store in Garden City and Tanya James as a salesperson. My sources were absolutely correct! She is knowledgeable, non pressure, and a delight to work with. She was diligent in checking if the manufacturer or store offered rebates or perks we could take advantage of.There were lots of choices and Tanya explained everything in clear terms. I would not hesitate to recommend her!”
“Kyle was great! He gave my daughter, mom, and myself a great experience. He was very polite, patient, knowledgeable, and warming. Thank you so much! We love our purchase. Highly recommend Kyle for your next mattress purchase.”
“I recently purchased a Stern's & Foster pillow top mattress. This was the best shopping experience I've ever had. Doreen was so helpful. She helped us find exactly what I was looking for. No pressuring sales pitch. Excellent customer service & got my delivery the same day”
“We came to The Bedroom Source because we were looking for that one on one attention. We had an amazing experience with Paul, he had so much patience and answered all our million questions. HIGHLY recommend and can’t wait for our product to arrive!”
“Love this furniture store, great customer service and the best is that their products are good quality also they work with you.Thanks again for the great experience”
“Mike was incredibly informative- listened well, and effectively explained differences among many brands and price points. He made what could be a stressful process very pleasant.”
“I purchased a living room set from this store it came very fast , the delivery guy was very professional and did a very good job putting the furniture together, I will recommend this store .”
“I truly love the customer service experience they was very nice and was able to give us lots of choices to think about. So my fiance and I decided come back and get the bed set best for us. I love my bed. The delivery was ok. It was a raining day so It was a little longer waiting for it to received that day. I thank you so much and I am coming back again I have my eye on that futon. Thanks”
“Thanks, Sabrina and Bruce, for helping my wife get a rocker! She came back with so much joy. Appreciate you guys for taking care of her. ⭐️⭐️⭐️⭐️⭐️”
10AM - 9PM
175 Old Country Rd, Carle Place
Mattress Stores
“Working with Lonny was wonderful. He’s a seasoned professional who knows his inventory. He is also patient and helpful without being “pushy.” When we go back to Bob’s, I will always ask for Lonny.”
10AM - 9PM
275 Glen Cove Rd, Carle Place
Mattress Stores
“Raymour & Flanigan has the best furniture at the right prices! My salesperson, Frederick, seemed brand new. He didn't know where anything was and he was a bit odd. In the end, I got what I wanted at the price I wanted. I guess that's the most important thing. However, each time I asked a question, he ran away to ask the store manager who would not even speak with me. He told me I couldn't walk into the manager's office. It was strange. And he kept saying, thank you for being patient, thank you for waiting, do you want a water, etc. It was awkward.”
“Love our bed! It's also plus to see how we are sleeping. The foot warmer is fantastic and the under bed light is such a great option too (it goes on automatically when you leave the bed and shuts off once you return)”
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“Seriously, the best shopping experience of our life. Diana was extremely knowledgeable, professional, and fun to work with. She really knows her stuff! She showed us everything we needed to see to make the absolute perfect choice for our specific needs. No detail was overlooked. Will recommend the Mattress Firm and Diana to everyone we know.”