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“Walking in I was super nervous since I was the only female there. I wanted to buy a humidor for my boyfriend- right away he made me feel super comfortable! I was afraid I might not be taken seriously but he really took the time to educate me. As soon as I showed him what I saw online he pulled one down off the top shelf, it was perfect. Better than the one I was looking at! Definitely recommend”
“Best smoke shop by far check it out if you haven’t already. Customer service and quality products they will take care of you - great people
Great owners”
“They are the nicest and knowledgeable staff. There's even a senior dog (behind the counter). I live 45 mins away and decided to send them a FB messenger chat asking about a specific flavor I was looking for. They got back to me asap and had limited stock of the product. I'll now go out of my way in order to give them my business.”
“Helpful staff, got exactly what I wanted and informed me of a good deal if i bought 1 more item. Great stop for personal defense items if you're worried about your loved ones”
“By far the absolute best choice for hand rolled premium cigars in Rochester, NY. Their proprietary selection is outstanding and there’s something for everyone. From mild and flavored/infused cigars for the novice smoker to bold, rich & complex blends for the most discerning palate.
Gary Sr. & Jr. as well as their attentive staff make you feel welcomed and at home the moment you walk through those doors.”
“Great place to go, for all your smoking needs. Whether it be tobacco or recreational they got it all. They also have products you can't find anywhere else in the city. Fine tobacco selection. And you always get treated with respect and friendliness”
“I ordered a temperature reader on Monday and it already arrived on Wednesday (I’m from Michigan) they also gave me some free stickers and the product itself was carefully wrapped in bubble wrap. To say Avernic did a good job would be an understatement. They did OUTSTANDING. Thanks guys. Also I have to mention they charged me $17 LESS than the actual Dabrite website. Thanks again Avernic. BEST SPOT EVER”
“I've been going here since I moved to Rochester about 2 years ago. This shop has tons of product, whatever you need they got. The owner is super friendly and knowledgeable and really just down to earth. I've tried other smoke shops but I always end up coming back to this one, the 30 min drive out of my way to come here is so worth it. Better prices plus better quality plus better people”
“One of my go to places for hookah when I'm in Rochester. Great guys, great service. And pricing is more than reasonable!!!! And they're the only spot in the area that opens in the morning.”
“Great staff. Knowledgeable friendly and considerate. I highly recommend this shop to anyone. It is evident they care and value their customers. I am very impressed”
“I recently had the best experience at Tobacco Express. John was SO helpful and quickly and expertly answered all my questions. Thank you so much and I will be back!”
“Super friendly customer service, massive knowledge of products, great prices, huge selection, other customers were friendly and happy as well. 5/5 doesn't cut it. 10/10”
10AM - 10PM
597 Stone Rd, Rochester
Tobacco Shops
“Everyone that works here is beyond incredible! Always so welcoming and helpful. They go above and beyond with their customers. This is the only place we will go to and will continue to be loyal customers!”
“This place is great. Honestly, if it weren't for this ONE, less than pleasant and condescending employee (think he might be the manager- whitish hair, glasses, whistles a lot...), I'd have given all 5 stars. Every other employee is really great- it's just the one whose rude comments I can't stand.”
“I love the fact that if they say they open at 6:30 they open at 6:30 I love that I get out of work and they're open at 6:30 in the morning. Thank you thank you”
“Graduation party held here and it was wonderful! Outside patio had room for games with lots of tables set up with a privacy fence around it. Inside were tables, chairs and air-conditioning! Would definitely consider hosting a party here!”
“So I go here quite often to get all my vaping supplies. And honestly is the only place I’m going from now on! They are always so helpful and ready to answer my questions if I have any and they always make me feel welcomed 10/10 would recommend to anyone looking for a reliable and clean place to get all of your vaping needs!”
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“Wonderfully compassionate and knowledgeable staff; very clean; well organized; large selections; points program (but who doesn't have one?); great location. I've been coming here for the last handful of years. We are moving away so I hope to find a shop as awesome as this one again!”