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October 2023 by Matthew Coles
I can't say enough about the owner who is local. My First Choice did not work out and I was so worried because I never have had to return a bed before but the exchange went very well and the one that I did pick out I just got yesterday I can't tell you I've had the first great night sleep and I've had in a very long time go talk to him he is honest and he makes it affordable for you.
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August 2023 by Malcolm C
Owner is kind, the store is organized sensibly by price range and firmness, and they don't try to waste your time. 10/10 would recommend.
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August 2023 by Patricia Intini
I bought my king adjustable bed 2 years ago and I am thankful every night when I get in bed. For years I suffered with tossing and turning and waking up with a stiff back.. Now, with my zero gravity bed, I look forward to going to bed! The mattress that they suggested is marvelous. The staff was so helpful and even after the sale, they came through with issues I had trying to connect my headboard. It's wonderful to find a business that sells you what you need and has quality merchandise at very reasonable prices. Keep up the good work and THANK YOU!
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July 2023 by Walter B.
I went in at 10:30 am and the (queen size) bed was made and ready for use at 1:30 pm. Service was excellent, owner and delivery staff were polite and friendly. I would go back again and recommend them.
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February 2023 by Bo Chen
This place is gold, awesome service and product. I have bought 3 mattress in 10 years, they are much better than the chain stores.
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October 2022 by Twi B.
This man was so awesome! He was so nice and patient to my very hard to please elderly mom!
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October 2022 by Dennis K Spink
Good morning, my name is Dennis, and wanted to compliment one of your sales people. Yesterday after leaving a nearby Tim Horton's, I had some time to spare and walked to a nearby City Mattress (Henrietta Outlet) to look at some mattresses. Upon entering the store I was immediately greeted by Sunny Vadeera. Sunny was very personable, and appeared honest and genuine,Sunny answered all my concerns. Subsequently, I ended up buying a new Queen Matress, sales order 252111504. My goal was to research, from there I was heading to Raymour and Flanigan. Sunny was not pushy, very pleasant, and knowledgeable. Once again, I was researching, and not going to buy right away. Needless to say, I made a purchase.I will recommend Sunny to friends and family that are interested in buying furniture i.e.: mattresses.Sincerely,Dennis
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August 2022 by Joe McMahon
Sleep city has been our matress choice for years, our latest purchase was a rush order that steve was able to pull together and have ready for pick up in 3 hrs. It is always a pleasure to work with you
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August 2022 by G DeF
Great shopping experience they had a variety of futon frames and mattress choices. Super fast hassle free delivery. Definitely recommend shopping here first.
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August 2022 by Karen Leidig
Sleep City in Greece is great! Variety on mattresses and no pressure salespersons-the way it should be! Never realized truly how bad my mattress was until my new one was delivered yesterday. Looking forward to some good nights of sleep! Thank you Sleep City
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June 2022 by Brad Smith
We were in search of a futon mattress. Searched on line at multiple local mattress stores and decided on going to Sleep City. Even though they had only 3 choices, the prices were a bit lower with comparable construction standards compared to the other stores. The mattress we found was perfect. Great support without being too firm. The person that helped us (I think Steve) was very helpful. I'd shop here again.
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June 2022 by Kristine Zona
I wouldn't buy a mattress from anywhere else! The customer service from Gino and Steve from the very beginning has been amazing. They have the customer in mind at all times. They are not just trying to push a sale they really care about finding you the right mattress that works for you. My husband and I got a new bed, had it scheduled but when that day came I tested positive for covid. I called and spoke with Steve regarding the situation. I asked him if they would still bring it and leave it on my deck with no contact with their drivers. Steve was more than happy to make this happen and completely understood because of how bad my old mattress was that having covid I would want my new bed. I can't thank them enough for them going above and beyond for us.
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June 2022 by Christina M.
I was lucky enough to catch their Memorial Day sale and purchased an adjustable bed. I would never be able to afford one at any other store at this price for this high quality. The owner himself was there and helped me. When was the last time anyone has spoken to the real owner of a business and not some district manager person or like that? One thing to know is that no one gets commission, so they aren't going to try to up sell you just to make another dollar. They had all the national brands too like Serta and so on. That's probably why they have have been in business for 25 years. If you are looking for a bed, I encourage you to support a local business with a great product, defiantly go here first.
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May 2022 by Danucha Fay
Owners was helpful in showing us a variety of models in our price range and gave us time to try each one. He's so nice. I wanted an extra firm mattress and this mattress met my expectations in very reasonable prices.
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April 2022 by MaryKay Rogers
Best sleep ever! Thank you for your recommendations Gino, working out well in Florida!