Owner is kind, the store is organized sensibly by price range and firmness, and they don't try to waste your time. 10/10 would recommend.
July 2023
I went in at 10:30 am and the (queen size) bed was made and ready for use at 1:30 pm. Service was excellent, owner and delivery staff were polite and friendly. I would go back again and recommend them.
February 2023
This place is gold, awesome service and product. I have bought 3 mattress in 10 years, they are much better than the chain stores.
As the only locally-owned independent futon and mattress superstore since 1997 in Rochester NY, Sleep City takes a unique approach to helping you find the sleep solution that's ideal for you. We're not here simply to sell you a mattress. We're here to earn your business, and that means addressing each customer's needs as if they were the needs of our own friends or family. Visit any of our three Rochester NY locations to try them out, speak with a sleep specialist or inquire on our free financing.