Gerber Collision & Glass in Rochester at 280 Monroe Ave is known for providing high-quality collision and auto body repair services. They work on all makes and models, offering free written estimates and backing their work with a National Lifetime Guarantee for as long as the vehicle is owned. Customers appreciate their professionalism, helpfulness, and clear communication, especially in dealing directly with insurance companies. The staff is friendly and personable, making the experience comfortable and stress-free. Attention to detail is a standout feature, with repairs completed quickly and with care, ensuring even small details like the Mercedes beam are not overlooked. Customers often praise the excellent customer service, noting that their vehicles are treated as if they were their own. Many are highly satisfied with the results, describing their experiences as flawless and recommend the shop to others. Overall, Gerber Collision & Glass is trusted for quality work, great service, and attention to detail.
I was in an accident and was rearended in my 23 Acadia, the entire back folded. Service was amazing, I was walked through the steps, they dealt with GM when parts were on backorder. Jimmy was incredibly helpful & knowledgeable. Definitely recommend them!
September 2025
Had 2 good experiences here. Everyone I talked to was informative and helpful. They were professional and dealt directly with insurance. Would recommend, just communicate with them and you'll receive good service.
August 2025
Oscar was great to work with, Mallory was very accommodating and kept me updated along the way. 10/10 recommend.
