Goodyear Auto Service on West Ridge Road is a full-service tire and automotive repair center. Customers report exceptional and first-class customer service, with staff helping to find meaningful solutions. Multiple reviews highlight specific team members for being reliable, professional, friendly, courteous, and incredibly helpful. They are noted for being very knowledgeable, understanding, and taking time to explain details without making customers feel like a nuisance. Staff are commended for going above and beyond, even personally retrieving parts to assist a stranded traveler. Service is described as excellent and efficient, with work completed as estimated and within requested timeframes. Wait times are often very short. Customers express high satisfaction with services like tire purchases, installations, oil changes, inspections, filter changes, and alignments. This outstanding service has created loyal, long-term customers, with some using the business for over 40 years and entire families becoming customers for life. Many state it is the only place they will take their vehicles and highly recommend the location to family and friends.
Every time I come to the Goodyear store at West Ridge Road, I am so thankful for all Jeremy, Winter and Heather do! They are incredible! Customer service is first class, in helping customers to find meaningful solutions. Due to them, our entire family have become customers for life. Exceptional! Thad S
September 2024
This is the only shop I go to. Super honest, helpful and friendly service. Couldn't ask for better people or service!
May 2024
Always friendly staff and they get the job done. They are very thorough.
