D & B Auto Service is highly regarded for its honest and professional approach to car repairs. Customers appreciate the trustworthiness and integrity of the mechanics, especially Bruce and Dave, who are known for their expert service and straightforward communication. Many reviews mention that these mechanics diagnose problems accurately, fix vehicles efficiently, and do so at reasonable prices. The team is praised for their honesty—informing customers when repairs are necessary and when they are not worth pursuing—prioritizing customer needs over profit. The business is often described as busy but well-organized, with staff making sure vehicles are serviced promptly. Customers especially value the patience, care, and exceptional customer service provided by Bruce and the owners, who are seen as true gentlemen. Repairs range from fixing power steering leaks and brake lights to more complex issues like fixing fenders and troubleshooting difficult problems on various car brands, including Peugeots and Fords. Overall, D & B Auto Service is considered the place to go for honest, high-quality, and timely auto repairs in Rochester. The consistent positive feedback highlights their skill, honesty, and dedication to customer satisfaction, making it a trusted name in the local auto repair community.
If you’re looking for a mechanic you can trust, go to Bruce. After wasting my money at other shops that didn’t actually fix my car, he diagnosed the problem, fixed it, and saved me money. Expert service and very honest.
October 2025
D & B auto is the place to go 100%! Bruce is incredibly skilled and honest. They were able to completely fix my fender in an hour and were super reasonable with their pricing. I recently moved to Rochester and will only be using them from now on!
October 2025
Completely fair and honest. Told me when my car needs repairs, and when it's not worth it. They prioritize customer needs and honest practices over financial incentives. The only auto shop worth it in Rochester in my opinion.
