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“Our experience with Merchant Industry has been outstanding from day one. Their comprehensive payment processing solutions, including surcharging options, have been instrumental in our success. Their commitment to excellence and their client-centered approach have truly set them apart. Income growth has been a significant outcome of our partnership with Merchant Industry, and their award-winning support team has been a crucial part of our journey. We couldn't be happier with our decision to partner with them.”
“Nice small bank catering mainly towards business customers. Not at street level, accessible only with elevator (3rd floor). Once inside and past the lobby with no air conditioning, the environment is nice and the tellers Mohammad & Wattie offer good customer service. For more specific requests i always get good help from Jim, Norm, Allison or Elizabeth. Good team here”
“Fantastic bank! The decor and inside of the bank has been renovated and really elevated since the last picture posted of it from 7 years ago. I highly recommend anyone to come here as they are efficient and friendly. Their implementation of updated technology to help make transactions a lot quicker. But that doesn't mean that there aren't people around to help. I was able to get assistance from anyone in the bank and they are highly patient and helpful. It was an fantastic experience.”
9AM - 2PM
23-98 Bell Blvd, Queens
Banks
“Amir is the kindest professional I have ever encountered at chase bank. He was very helpful and actually addressed our concerns with a solution. He deserves recognition for his attentive and professional approach to his clients.”
9AM - 1PM
159-14 Cross Bay Blvd, Queens
Banks
“They really are the most pleasant bank on the boulevard. The tellers Amanda and Vanessa are alway very nice and courteous. So much better service than other banks in area. Really recommend doing business with them.”
10AM - 2PM
21710 Jamaica Ave, Queens
Banks
“I had visited citibank 2 times n miss josephine c.moya was helping me she such a amazing person she went above and beyond her smile and words light up my day i would like the manager to higly recongise her work and wffort she put in helping customers ....this bank surely need more people like hers because of her i will be visiting citibank again”
9AM - 1PM
2302 31st St, Queens
Banks
“The new bank manager Joanna is such a pleasure to do business with. She assisted me with my transactions with ease and professionalism. She was very personable and knowledgeable. Highly recommend this bank for your banking needs! The teller was also very sweet and patient! Great addition to our community!”
“Good leadership! I have been a customer of your bank for nearly ten years. Manager Liu Xinwei of your bank is very enthusiastic and has helped me transfer funds from my UOB bank in Singapore to my account in your bank more than five times. Because the online banking of UOB is very complicated, if I don’t After many settings and verification, there is no cross-border transfer. Manager Liu very carefully and carefully helped me realize the online international remittance business. Thanks again! Please give praise to your leaders!Depositor: Wang Zhenggui5/14/2024”
“This is an excellent bank. They have no fee accounts and the bank itself is very clean and well kept. The employees from the guard in the front to the people at the window and at the desks, are all super friendly and very helpful. A very nice modern bank.”
“Wonderful service over my 25 years with it! They have updated all their services also in dealing with foreign countries. This bank offers interest on checking as well as savings accounts. It is a bank still interested in families! Very unique!”
“I had a fantastic experience at this Chase Branches thanks to Amy's exceptional customer service. She greeted me with a warm smile and patiently helped me through the deposit, while waiting on the line, other staff members engaged in friendly conversation. Thank you all for the exceptional customer service!❤️”
“When I tell you for the first time ever I met a person in customer service that is the definition of great customer service. I went into this mcu branch for the first time. I saw a teller and had a question for someone. Amber Timmons called my name after I checked in. This lady was like the mulitasker multifixer best person to work with. I can't begin to explain how over and beyond she went for me. I sat with her for a hr and she smiled through her mask the whole time. Giving me credit advice, account advice. And helped me find charges from 2yrs ago. I NEVER do in store compliments but even after just finishing a 18hr shift and tired I HAD to tell someone how amazing of a worker she was to me. The teller was nice also. This was a really really good experience for me today. Thank you thank you thank you Amber for all your help. I'm able to move forward thanks to you.”
“I had a pleasure working with Lisa Peraza, Joseph Allen, and Julissa Eusebio. Everything was done in a timely manner and we managed to close our deal in exactly one month! They were extremely helpful, patient, and knowledgeable as this was my first house. They made this experience exciting and less stressful. Thank you.”
“Mr. Woostley Novembre was very helpful and informative. He made me feel comfortable and Welcomed. His customer Service skill are exceptional. I feel he deserves a raise. You need more people like him.”
10AM - 2PM
15316 10th Ave, Queens
Banks
“Excellent and professional service, along with convenient 30 minute parking right in front of the branch. I made my deposit AND got items notarized in one stop at Edward's teller window!”
“I went to Chase this morning to withdraw money for our vacation. The ATM machines inside (the very inside Bank Premises) were inoperative as some renovations were being done. A Bank Staff named BRYAN seeing me approached and helped me and brought me to the teller to withdraw my money. He said I didn’t need to fill up the form. He motioned to the teller to help me out. And wow! The teller named VALERIA was very, very kind, helpful in assisting me. For me this Chase Bank is the best. All their staff are friendly, warm and helpful. I credit this ALSO to their Branch Manager who is also very good with us Bank Customers. I’m very happy and satisfied with THIS Chase Bank Branch, please keep up the Great Work!”
“Among the banks I visit, Bank of Hope is the friendliest, takes good care of its customers, shows the highest interest in its customers' finances, and introduces good products. Thank you very much. Even though I live in Manhattan, I always enjoy going to Queens to this bank. The bankers I met today, Lisa Park and Su-yeon KIM are so nice. I really want to praise the most amazing banker , Hye-ryun KU Thank you always.”
Closed
24-01 44th Rd, Queens
Banks
“David was so supportive in the process of buying my first home. Karen and Brian who were also part of the team were so helpful and timely during the whole process. They all pay attention to the small details to ensure you close well!”
“Very good Bank and Manager and tellers are awesome. It's like coming to your own family house. Recommend to everybody who needs personal and business accounts.”
“This bank is my all time favorite local bank for more than 10 years since they had a different name as Hengtong. Their manger and staff are professional and friendly especially for customers speaking Chinese. One of their mangers named Su is the best. She is extremely professional and always helpful.”
10AM - 2PM
2547 Parsons Blvd, Queens
Banks
“This branch is a bit out of the way for me but I make my way here whenever I need to go to a teller. Jiantao Zheng is always courteous and eager to assist. Banking wouldn't normally be described as a pleasant experience by most but Jiantao makes every visit worry and stress free.”
“Lovely branch, warm environment.Always welcoming and eager to help you.We make deposits quite often and they’re always friendly,kind,respectful and always have a friendly smile. It’s easy and hassle-free and this is consistent with how we’ve always been treated by everyone at this branch.P.S:Special Shoutout to Estefany,Elizabeth,Yvonne you girls are amazing.”
10AM - 2PM
16921 137th Ave, Queens
Banks
“My Name is E. Elmore, I went to a Citi in Washington D.C. they didn’t really give me the service I needed. But this location Citi Bank 16921 137th ave Jamaica NY 11434 I highly recommend. Ms. Teresa Hollingsworth was so professional from the door. Explained everything step by step. Sincere and very punctual on what my process was. Thank you ?? so much. Now this is what Banks today needs good customer service.
Thank you Citi Bank Ms. Hollingsworth”
10AM - 2PM
3818 Queens Blvd, Queens
Banks
“Hi I was just at the this branch at Queens Blvd LIC personal banker was help me my account problem her name is Angelica M Suarez I am telling every one she was so professional sincere and honest even her teller as well she taking care my little problem with her professionalism I will recommend any one and any family members see her and see what she can do for your financial goal manny Blessing this great individual and I hope Citi bank reward her in the future for her talent it is called world class that is all I can say.”
9AM - 2PM
66-02 Grand Ave, Queens
Banks
“I went to this branch because my local branch in Middle Village Queens in Eliot Avenue, refused to help me. They said they were unable to do a domestic wire transfer to a bank in Manhattan that would convert the USD into euros, when I told the middle Village branch that I have done this before, and I wanted to speak to a manager I was told by the manager who was hanging out for 10-15 minutes since I arrived , That they were not able to do it and sent me on my way. Even though I also told her that I was able to do this before. Then I went to the Maspeth branch after calling customer service, and finding out the transfer could be done. I was helped by a teller name Grace. Grace was nothing more than polite and helpful, she assisted me in my transaction and apologize for the bad behavior of the other branch she knew what to do and she follow through with my transaction and could not believe, when I told the other bank that I had done this before that they didn’t sit down and try to assist me further. No wonder the Maspeth bank was so crowded in the middle village. One was empty.”
“Nita is a wonderful banker. She has been helping me for years and she is very clear in explaining things. I feel very comfortable banking with her. Thank you Nita!”
9AM - 1PM
5120 Northern Blvd, Queens
Banks
“My experience at Citizens Bank in Woodside, NY, deserves a 4-star rating. I visited the branch to open a Quest Checking account and a CD after being attracted by their in-branch promotional sign-up bonus. The banker I worked with was generally fine, guiding me through the process smoothly. However, I did encounter some discomfort as she persistently tried to convince me to open a savings account despite my reluctance due to the absence of a bonus. Even after firmly declining, she continued to press the matter multiple times and even questioned my financial competence.Nevertheless, my checking account and CD were eventually opened, and after a few months, I received the promised sign-up bonus. Despite the minor pressure during the process, the overall outcome met my expectations, making Citizens Bank a satisfactory choice for my banking needs.”
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“I'm impressed by the service of Mr "Chris"!He is a super energetic guy. He helped me throughout the entire process. A good man with astonishing personality and good heart. He needs a raise. Thank you so much sir.”