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“U couldn't of choosen a better crew for this stony brook branch. They all are themost helpful and knowledgeable people And friendly bunch. I love goin in there”
“Kelsey was my first encounter at the Smithtown branch. She provided excellent customer service, knowledgeable of her job and was respectful of my privacy and time. Please acknowledge her efforts.”
“I had such a great experience with Michelle Miller! She made opening a joint account so easy and painless. She was truly a pleasure I would highly recommend working with her with any banking needs! Our cards came in the mail quickly after opening our account.”
“I have been using selden branch a long time,they are always courteous,Jared is very nice and accurate ,thank you for being so easy to bank with.i like the personal services,good to deal with people,not computers.”
“This Ronkonkoma branch is my home branch since I made the move nearby.It is always welcoming to step into this small office with big service with staff who are all eager to assist. Don’t believe just me but look to all who enter.Many times they have gone over my expectations when I seek help and advice.Although I truly miss Elaine who is now enjoying retirement, the new branch manager Samantha has stepped up with sterling personalized service, advice and has offered me solutions with many aspects of financial stability.My main complaint of PAFCU is that there is no Fiduciary Financial Planner for members to plan their future as well as members, like myself, who deal with life after leaving the workforce.”
“Always greeted promptly by a friendly, welcoming staff. They were even willing to help me, with minutes left till closing.The live tellers are friendly and help you navigate thru the process and assist you with all your banking needs, via a video chat, at a teller machine.They have always gone above and beyond for me. A rarity today!”
“Never had a problem using any of the SFCU branches. I would agree with the lack of staff on the drive-up deposit lines, which used to be more of an issue for me, but I don't use those lines anymore. Otherwise, I've taken out several loans with SFCU and have been banking here since switching from Astoria Federal (remember them?) in the early 2010s. No complaints here.”
“This review is from Carrie Pitre for YANIRA she has helped me out numerous times after visiting the Branch on Horseblock rd. She has assisted me and I appreciate her professional customer support and wish more people out there enjoy working as hard as she does and still keep smiling while doing it! Thank you for all you do!Best,Carrie P.”
“Recently went to open up a new account. The Finiancial Rep who assisted me was very polite, knowledgeable and personable, while braking down the options for the type of account I was looking to setup.Thank you Katherine!”
“So generously inside the bank, they take care of you like family. I had a huge problem and they solve it in a few days. I got myself back and even better. Mr. Adams had helped me, and even more, to make sure I have the right account. Mr. Adams is a blessing if I need any help I will go straight to him. Always make sure you make an appointment so you will be taken care of. You either can go near your branch, call, or make an online appointment it will be better that way.”
“Opened a HELOC with the help of Mary C Ashby, she's very thorough in making sure all of the information she has is correct. I will continue banking with BFCU.”
“Patient and helpful staff helped me just before closing without any complaint, very professional. My insurance company held up the process and they showed no sign of inconvenience or annoyanve.”
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“It's a Wonderful Branch to be affiliated with. The Staff is always Friendly, Pleasant, and Welcoming. They're quick to provide Service with a Smile :) and make you feel like a family member rather than just a customer. They're all Personable making your experience banking there Comfortable and Easy. Thank you so much for always going above and beyond in the Awesome Service you give but most of all in making the customer feel at Home :)LL :)”